At a Glance
- Tasks: Build and nurture client relationships while managing exciting creative projects.
- Company: Join a dynamic studio in London or Shrewsbury with a focus on creativity.
- Benefits: Enjoy hybrid working, flexible hours, and a midweek day off.
- Other info: Diverse and inclusive workplace committed to employee wellbeing.
- Why this job: Make an impact in the creative industry while attending events and growing your network.
- Qualifications: 3+ years as an Account Manager with strong communication and project management skills.
The predicted salary is between 35000 - 45000 £ per year.
We (f.r.a.) are looking for an Account Manager to join our growing team, based in our London or Shrewsbury studio. This is a client-facing role focused on building strong relationships, growing key accounts, and supporting the smooth delivery of projects across the studio.
You’ll play a central role in ensuring projects run efficiently, while also developing client partnerships, attending industry events, and identifying new opportunities for growth.
Key responsibilities- Build, nurture and develop long‑term client relationships
- Take ownership of key accounts, identifying opportunities for repeat and expanded work
- Travel to meet clients, attend conferences, and represent the studio at industry events
- Manage projects from onboarding through to completion, ensuring delivery on time and within budget
- Support the day‑to‑day running of the design team by planning, budgeting, and allocating resources
- Collaborate closely with designers and project managers to maintain efficient workflows
- Brief, mentor, and manage staff and freelancers when required
- Monitor project performance and contribute to monthly invoicing targets
- 3+ years’ experience as an Account Manager within the creative industry
- Strong relationship‑building and client‑facing skills
- Confident attending events and representing a studio externally
- Excellent communication and project management skills
- Experience managing budgets and programmes for high‑value clients
- Proficient in Excel, Adobe CC, and Mac OS
- Willingness and ability to travel as part of the role
- London or Shrewsbury base with hybrid working (minimum of three days in studio + remote)
- Flexible working culture, including a regular midweek day off (Wednesdays)
- Opportunities to travel and attend industry events
- Supportive studio environment with a strong focus on wellbeing
This is a full‑time position, permanent position.
Diversity statement: As an equal opportunities employer, f.r.a. is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join f.r.a.
Account Manager, f.r.a. (UK) employer: Sign Design Society Ltd
At f.r.a., we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in our London and Shrewsbury studios. With a strong emphasis on employee wellbeing, flexible working arrangements, and opportunities for professional growth through industry events and client engagement, we empower our Account Managers to build meaningful relationships and drive project success in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, f.r.a. (UK)
✨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet potential clients and other professionals. Don’t be shy; introduce yourself and chat about your experience. Building those relationships can lead to job opportunities down the line.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past projects and successes in account management. When you meet with potential employers, having tangible examples of your work can really set you apart from the competition.
✨Tip Number 3
Follow up after meetings! If you’ve had a chat with someone at an event or a potential employer, drop them a quick email thanking them for their time. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to highlight your client-facing experience and relationship-building skills in your application.
We think you need these skills to ace Account Manager, f.r.a. (UK)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in building client relationships and managing projects, as these are key for us at f.r.a.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your passion for the creative industry!
Showcase Relevant Experience:When detailing your work history, focus on your achievements in account management. We want to see how you've successfully managed budgets and delivered projects on time.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sign Design Society Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their needs and how you can contribute to building those relationships will show your commitment and readiness for the role.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of how you've managed projects in the past. Highlight your experience with budgeting, timelines, and resource allocation to demonstrate your ability to deliver on time and within budget.
✨Practice Your Communication
As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you can effectively convey your ideas.
✨Emphasise Relationship Building
Think of examples where you've successfully built and nurtured client relationships. Be ready to discuss how you approach networking at industry events and how you maintain those connections over time.
