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- Tasks: Manage key client accounts and drive growth through strategic planning and engagement.
- Company: Dynamic managed service provider focused on IT solutions for SMEs.
- Benefits: Comprehensive benefits package with opportunities for professional growth.
- Why this job: Join a team that values relationships and delivers impactful IT services.
- Qualifications: 7+ years in account management or business development within IT services.
- Other info: Engage with senior stakeholders and develop commercial proposals.
The predicted salary is between 43200 - 72000 £ per year.
This private equity–backed managed service provider (MSP) supports SME clients across Northern Ireland and the island of Ireland. They deliver managed IT services across infrastructure, cloud, and cybersecurity, with a strong focus on local, relationship-led service.
As the Account Director, you will:
- Take ownership of a portfolio of key clients, ensuring long-term satisfaction, retention, and growth.
- Develop and execute comprehensive account plans aligned with client roadmaps and commercial objectives.
- Identify new business opportunities within existing accounts through consultative engagement.
- Lead strategic bid responses and presentations, supporting the development of proposals and commercial agreements.
Requirements:
- 7+ years’ experience in account management, business development, or solution selling within the IT services or managed services sector.
- Proven ability to engage with senior stakeholders and translate complex technical offerings into commercial outcomes.
- Strong understanding of the sales lifecycle, proposal development, and contract negotiation.
- Proficiency in CRM and pipeline management tools (e.g., Autotask, Salesforce, HubSpot).
Comprehensive benefits package. Opportunities for professional growth and career advancement.
Director, Customer Account Manager in Belfast employer: Sigmar Recruitment
Contact Detail:
Sigmar Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector and let them know you're on the hunt for a Director, Customer Account Manager role. Personal referrals can make all the difference in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their client base, services, and recent news. This will help you tailor your responses and show them you're genuinely interested in their mission.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your 7+ years of experience aligns with their needs. Highlight your successes in account management and business development, and don’t forget to showcase your ability to engage with senior stakeholders.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Director, Customer Account Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Director, Customer Account Manager. Highlight your experience in account management and business development, especially within the IT services sector. We want to see how your skills align with our focus on relationship-led service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've engaged with senior stakeholders and translated technical offerings into commercial outcomes. We love a good story!
Showcase Your Achievements: When detailing your experience, don't just list your responsibilities—show us your achievements! Use metrics and examples to demonstrate how you've driven client satisfaction, retention, and growth in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sigmar Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance client satisfaction and retention.
✨Showcase Your Experience
Prepare specific examples from your 7+ years in account management or business development. Highlight instances where you've successfully engaged with senior stakeholders and translated technical offerings into commercial outcomes.
✨Master the Sales Lifecycle
Brush up on your knowledge of the sales lifecycle, proposal development, and contract negotiation. Be ready to discuss how you’ve navigated these processes in past roles and how you can apply that experience to this position.
✨Familiarise Yourself with CRM Tools
Since proficiency in CRM and pipeline management tools is crucial, make sure you’re comfortable discussing your experience with platforms like Autotask, Salesforce, or HubSpot. Be prepared to explain how you’ve used these tools to drive success in your previous roles.
