At a Glance
- Tasks: Install and maintain analytical instruments while travelling to various labs across the UK.
- Company: Dynamic company offering hands-on roles for scientists and chemists.
- Benefits: Company car, travel expenses covered, and flexible work schedule.
- Other info: Ideal for those who love travel and variety in their work.
- Why this job: Experience diverse environments and make a real impact in the field.
- Qualifications: Degree in chemistry or related field with hands-on lab experience.
The predicted salary is between 30000 - 40000 £ per year.
Swap the lab bench for the open road: If you're a chemist, laboratory technician or laboratory analyst who knows your way around a GC, GC-MS or HPLC and you fancy a change of scene, this Field Service Engineer role could be it.
No two days the same: One day you're installing a new instrument, the next you're diagnosing a tricky fault or talking a customer through best practice. You'll see different sites, different labs and different problems - not the same four walls.
A real say in how you work: You'll plan your own days and manage your own patch. There's plenty of support from the in-house service team when you need it, but you won't be micromanaged.
Company car sorted: You get a company car (usually a hybrid) or a car allowance if you've already got finance on a vehicle. All your business mileage, fuel and hotels are paid for - so the travel costs you nothing.
Be honest with yourself about the travel: This role is around 80-90% out on the road, with overnight stays away from home most weeks. If that excites you rather than worries you, read on.
Location: Home-based with UK-wide travel.
What you'll do as the Field Service Engineer:
- Install, maintain and repair analytical instrumentation at customer sites, working hands-on with hardware, software and applications.
- Diagnose and resolve faults using a logical approach, with remote support from colleagues when you need it.
- Keep customers ahead of problems by advising on best practice to prevent unplanned visits.
- Write up clear service reports in the company CRM after each visit and manage your own spare-parts inventory.
- Spot opportunities to help customers with additional instruments, consumables or training, and flag them to the team.
What you'll need to apply:
- A degree (or equivalent) in chemistry, analytical chemistry or another physical science.
- Hands-on laboratory experience with analytical instruments such as GC, GC-MS or HPLC - including detecting faults and carrying out repairs.
- Able and genuinely willing to travel and stay away from home for most of the working week, with a valid full UK driving licence.
If you're a scientist, chemist, or laboratory technician who enjoys working with instruments hands-on and are open to a change, please hit apply.
Field Service Engineer/Scientist in London employer: Sigma
At Sigma.AI, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London office offers a dynamic environment where HR & Payroll Administrators can thrive, with ample opportunities for professional growth and development in the fast-evolving field of Artificial Intelligence. Join us to be part of a global team that values integrity, empathy, and a passion for learning, while contributing to cutting-edge AI solutions.
