EMEA Technical Support Manager β€” SaaS and Data CX Lead

EMEA Technical Support Manager β€” SaaS and Data CX Lead

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Sigma

At a Glance

  • Tasks: Lead a team of support engineers and drive process improvements for customer growth.
  • Company: Join Sigma, a dynamic company based in Greater London.
  • Benefits: Enjoy equity, generous health benefits, and flexible time-off.
  • Other info: Be part of a supportive environment with opportunities for professional growth.
  • Why this job: Make a real impact by enhancing customer experience and leading a talented team.
  • Qualifications: Experience in data platforms, strong communication, and people management skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Sigma, based in Greater London, is seeking a customer-focused manager to lead a team of support engineers. In this role, you will drive process improvements and enhance customer growth while ensuring key performance metrics are achieved.

Ideal candidates have experience in data platforms, excellent communication skills, and a solid background in people management.

Sigma offers equity, generous health benefits, and a flexible time-off policy.

EMEA Technical Support Manager β€” SaaS and Data CX Lead employer: Sigma

At Sigma.AI, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London office offers a dynamic environment where HR & Payroll Administrators can thrive, with ample opportunities for professional growth and development in the fast-evolving field of Artificial Intelligence. Join us to be part of a global team that values integrity, empathy, and a passion for learning, while contributing to cutting-edge AI solutions.

Sigma

Contact Details:

Sigma Recruitment Team

We think you need these skills to ace EMEA Technical Support Manager β€” SaaS and Data CX Lead

Communication Skills
Problem-Solving Skills
Attention to Detail
Data Engineering
SQL
Python
ETL/ELT Processes