Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team in delivering top-notch bike repairs and customer service.
- Company: Join Sigma Sports, a leading premium cycling retailer with a rich heritage.
- Benefits: Enjoy a competitive salary, generous discounts, and career growth opportunities.
- Why this job: Make a real impact in the cycling community while doing what you love.
- Qualifications: Extensive bike mechanic experience and strong leadership skills required.
- Other info: Dynamic workshop environment with state-of-the-art facilities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Sigma Sports - Wilmslow
Hours: 40 hours (Monday-Sunday)
Reports to: Store Manager
About Sigma Sports:
Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings to become a leading premium cycling retailer. With a passion for cycling at its core, we are proud of our heritage and our reputation as a trusted hub for the cycling community. We offer a curated selection of the finest bikes and accessories, alongside state-of-the-art workshops and bespoke bike fitting services. Our team is dedicated to providing expert advice, high-quality servicing, and a welcoming experience to cyclists of all levels.
As we continue to expand, we are looking for a passionate and dedicated team to deliver exceptional customer experiences in-store. If you’re passionate about cycling, want to work with the best brands in the industry and enjoy providing expert service, we want to hear from you.
Position Overview:
As the Head Technician of our newest store you will be responsible for managing the work which flows through the workshop, completing work on some of the highest quality bikes available. You will have the opportunity to build a workshop environment and team in your own vision, playing a significant role in customer satisfaction and retention after the purchase of their new bike as well as servicing their current cycles.
Key Responsibilities:
- Team Leadership: Lead and mentor the workshop team, providing guidance, support, and ongoing training to enhance mechanics' skills.
- Quality Assurance: Ensure all repair and maintenance work is performed to the highest standards, focusing on precision and efficiency.
- Complex Diagnosis: Diagnose intricate mechanical issues across a wide range of bike types, including road, mountain, gravel, and e-bikes, and provide clear guidance on solutions.
- Workflow Management: Oversee daily operations, prioritise tasks, and manage resources to ensure smooth and efficient workshop functionality.
- Workspace Maintenance: Maintain a clean, safe, and organised workspace, ensuring all tools and equipment are operational.
- Customer Service: Act as the primary contact for customer inquiries related to repairs, offering expert insights and clear communication to resolve issues.
- Collaboration: Work closely with store management to align workshop processes with the broader goals of the business.
- Customer Engagement: Keep customers informed throughout the service process to ensure a positive experience.
Skills & Experience:
- Extensive professional experience as a bike mechanic in a customer-facing, open workshop.
- Advanced technical expertise in bike mechanics, including comprehensive knowledge of modern bike technologies and e-bike systems.
- Cytech Level 3 certification is highly desirable; Cytech Level 2 with substantial experience will also be considered.
- Strong problem-solving abilities with the capability to work both independently and collaboratively.
- Exceptional communication and organisational skills, along with a team-focused approach to leadership.
Why Work With Us?
- Competitive salary up to zł144,885.00
- A supportive, passionate team that shares your love for cycling.
- Opportunities for career growth and professional development.
- Generous staff discounts across a wide range of premium cycling products.
- Work for a well-established and respected brand in the cycling community.
- Access to a dynamic environment with state-of-the-art workshops, bespoke bike fitting services, and expert advice.
- In house cycle to work scheme.
At Sigma Sports, we are driven by a passion for cycling and a commitment to delivering the best for our customers. If you have the experience and enthusiasm to lead a team in delivering premium service and helping others enjoy the sport, apply today!
How to Apply:
Please submit your CV and a cover letter outlining why you’re the perfect fit for this role to sarah.gould@sigmasports.com. We look forward to hearing from you!
Head Technician in Wilmslow employer: Sigma Sports Limited
Contact Detail:
Sigma Sports Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Technician in Wilmslow
✨Tip Number 1
Get to know the company inside out! Research Sigma Sports, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for cycling and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local cycling events. A friendly chat can go a long way in making you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by practising common questions related to bike mechanics and customer service. Think about real-life examples where you've solved problems or led a team – this will show you're the right fit for the Head Technician role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sigma Sports family.
We think you need these skills to ace Head Technician in Wilmslow
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share your experiences and what cycling means to you. We want to see that you're not just a technician, but someone who truly cares about the sport.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Technician role. Highlight your relevant experience and skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We value clarity, so make it easy for us to see why you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Sigma Sports!
How to prepare for a job interview at Sigma Sports Limited
✨Know Your Bikes
Make sure you brush up on your knowledge of different bike types and their mechanics. Be ready to discuss specific models and any recent advancements in bike technology, especially e-bikes, as this will show your passion and expertise.
✨Showcase Leadership Skills
As a Head Technician, you'll be leading a team. Prepare examples of how you've successfully mentored or trained others in the past. Highlight your approach to team management and how you foster a collaborative environment.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle some hypothetical mechanical issues during the interview. Think through your problem-solving process and communicate it clearly. This will demonstrate your technical expertise and ability to think on your feet.
✨Engage with Customer Service Scenarios
Since customer satisfaction is key, prepare to discuss how you would handle various customer inquiries or complaints. Show that you understand the importance of clear communication and keeping customers informed throughout the service process.
