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- Tasks: Support daily store operations and deliver exceptional customer experiences.
- Company: Join Sigma Sports, a leading premium cycling retailer with a passion for cycling.
- Benefits: Enjoy 33 days holiday, generous staff discounts, and career growth opportunities.
- Why this job: Lead a passionate team and make a real impact in the cycling community.
- Qualifications: Retail experience, strong leadership skills, and a love for cycling.
- Other info: Dynamic environment with state-of-the-art workshops and expert advice.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Location: Sigma Sports - Wilmslow
Hours: 40 hours (Monday-Sunday)
Reports to: Store Manager
About Sigma Sports: Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings to become a leading premium cycling retailer. With a passion for cycling at its core, we are proud of our heritage and our reputation as a trusted hub for the cycling community. We offer a curated selection of the finest bikes and accessories, alongside state‑of‑the‑art workshops and bespoke bike fitting services. Our team is dedicated to providing expert advice, high‑quality servicing, and a welcoming experience to cyclists of all levels.
As we continue to expand, we are looking for a passionate and dedicated team to deliver exceptional customer experiences in‑store. If you’re passionate about cycling, want to work with the best brands in the industry and enjoy providing expert service, we want to hear from you.
Position Overview: As an Assistant Manager, you will play a key role in supporting both the retail sales and back‑office operations of our store. You will assist in overseeing daily store operations, managing stock, staff, sales performance, and customer service. Additionally, you will help ensure efficient financial processes, including payment schemes and reconciliation. This dual role requires strong leadership skills, exceptional organisational abilities, and a passion for delivering outstanding customer experiences.
Key Responsibilities:
- Oversee daily operations, address issues, and maintain a productive environment.
- Implement company policies and procedures, ensuring staff compliance.
- Manage inventory, track stock levels, and coordinate with suppliers to minimize shortages.
- Assist with visual merchandising and product displays to promote sales.
- Lead, mentor, and train staff, fostering a collaborative and growth‑oriented atmosphere.
- Assist in recruiting, interviewing, and training new staff.
- Coordinate staff schedules to optimize coverage.
- Support staff in administrative tasks and using company software.
- Ensure high levels of customer service and resolve any issues.
- Seek opportunities to improve customer service and operational efficiency.
Skills & Experience:
- Previous experience in a retail sales environment, preferably in the cycling or sports industry.
- Strong leadership and managerial skills with the ability to motivate and inspire a team.
- Excellent communication, interpersonal, and organisational skills.
- Proven track record of achieving and exceeding sales targets.
- Experience in inventory management and visual merchandising.
- Proficiency in using point‑of‑sale (POS) systems and other retail software.
- Ability to handle multiple tasks, prioritise workload, and thrive in a fast‑paced environment.
- Passion for cycling and a strong knowledge of bicycles, components, and accessories.
Why Work With Us?
- 33 days holiday per annum, including bank holidays.
- A supportive, passionate team that shares your love for cycling.
- Opportunities for career growth and professional development.
- Generous staff discounts across a wide range of premium cycling products.
- Work for a well‑established and respected brand in the cycling community.
- Access to a dynamic environment with state‑of‑the‑art workshops, bespoke bike fitting services, and expert advice.
At Sigma Sports, we are driven by a passion for cycling and a commitment to delivering the best for our customers. If you have the experience and enthusiasm to lead a team in delivering premium service and helping others enjoy the sport, apply today!
How to Apply: Please submit your CV and a cover letter outlining why you’re the perfect fit for this role to sarah.gould@sigmasports.com. We look forward to hearing from you! Interviews will take place on January 7th and 8th in Wilmslow. Please ensure you are available on at least one of these dates. Shortlisted candidates will be contacted with full details of the interview schedule and location.
Assistant Manager in Wilmslow employer: Sigma Sports Limited
Contact Detail:
Sigma Sports Limited Recruiting Team
We think you need these skills to ace Assistant Manager in Wilmslow
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your relevant experience in retail and leadership. Tailor it to showcase your passion for cycling and any specific achievements that align with the Assistant Manager role.
Write a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about working at Sigma Sports and how your skills can contribute to our team. Be genuine and let your enthusiasm for cycling come through.
Showcase Your Skills: In both your CV and cover letter, emphasise your organisational abilities and experience with inventory management. We want to see how you can help us maintain a productive environment and deliver exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining our team!
How to prepare for a job interview at Sigma Sports Limited
✨Know Your Cycling Stuff
Make sure you brush up on your cycling knowledge before the interview. Familiarise yourself with the latest bikes, accessories, and trends in the cycling community. This will not only show your passion but also help you connect with the interviewers who share that same enthusiasm.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire and motivate others, as this is key to thriving in a retail environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer complaints or managing stock shortages. Think through potential scenarios and how you would address them. This will showcase your problem-solving skills and ability to maintain a productive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in Sigma Sports and helps you determine if it’s the right fit for you too!
