Chemists/Scientists - Why You Should Apply
Swap the lab bench for the open road: If you're a chemist, laboratory technician or laboratory analyst who knows your way around a GC, GC-MS or HPLC and you fancy a change of scene, this Field Service Engineer role could be it.
No two days the same: One day you're installing a new instrument, the next you're diagnosing a tricky fault or talking a customer through best practice. You'll see different sites, different labs and different problems – not the same four walls.
A real say in how you work: You'll plan your own days and manage your own patch. There's plenty of support from the in-house service team when you need it, but you won't be micromanaged.
Company car sorted: You get a company car (usually a hybrid) or a car allowance if you've already got finance on a vehicle. All your business mileage, fuel and hotels are paid for – so the travel costs you nothing.
Be honest with yourself about the travel: This role is around 80‑90% out on the road, with overnight stays away from home most weeks. If that excites you rather than worries you, read on.
Location: Home‑based with UK‑wide travel.
What you'll do as the Field Service Engineer
- Install, maintain and repair analytical instrumentation at customer sites, working hands‑on with hardware, software and applications.
- Diagnose and resolve faults using a logical approach, with remote support from colleagues when you need it.
- Keep customers ahead of problems by advising on best practice to prevent unplanned visits.
- Write up clear service reports in the company CRM after each visit and manage your own spare‑parts inventory.
- Spot opportunities to help customers with additional instruments, consumables or training, and flag them to the team.
What you'll need to apply
- A degree (or equivalent) in chemistry, analytical chemistry or another physical science.
- Hands‑on laboratory experience with analytical instruments such as GC, GC-MS or HPLC – including detecting faults and carrying out repairs.
- Able and genuinely willing to travel and stay away from home for most of the working week, with a valid full UK driving licence.
