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For Companies At a Glance
- Tasks: Manage customer queries, process sales orders, and provide excellent service.
- Company: Join a dynamic international manufacturing company with a supportive culture.
- Benefits: £26,000 salary, 25 holidays, pension, and hybrid working.
- Why this job: Enjoy a flexible work-life balance with no weekends and early Friday finishes.
- Qualifications: Customer service experience and good IT skills required.
- Other info: 12-month contract with great career development opportunities.
Hybrid 2 Days at Home – No Weekends – 2.30pm Friday Finish
If the following job requirements and experience match your skills, please ensure you apply promptly.
Hybrid Working: cut your commute times and costs, with this hybrid role, offering 2 days a week working from home.
No Weekends: your weekends are yours; this role is Monday to Friday only.
Early Weekends: start your weekend early with a 2.30pm Friday finish, every week!
Free Parking: no more walking back to the car in the rain.
12-Month contract: opportunity to gain 12 months of experience as a customer service administrator working with an international manufacturing company.
Your rewards:
£26,000 salary
25 holidays plus Bank Holidays, pension, etc.
Hybrid working, 3 days on site, 2 days from home.Your typical day as the Customer Service Administrator:
Start your day by checking the shared inboxes and responding to customer queries or directing them to the appropriate person. Throughout the day, you will handle incoming queries, process sales orders, and spend about 20% of your time speaking to customers on the telephone.
Perfect for you if you have:
Customer service experience
Good general IT skills
Mathematics and English GCSEs at grade C or aboveNext Steps:
If you are a customer service administrator looking to gain 12 months of experience with a growing company, please apply today. We are scheduling interviews shortly.
If you click \’Apply\’, we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time, full details in Privacy Policy, link (url removed) or find policy in Sigma website footer. Location & postcode of advert are approximate. If you don\’t hear from us within 14 days of application, you have not been shortlisted
Customer Service Administrator employer: Sigma Recruitment
Contact Detail:
Sigma Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversation during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, looking professional can boost your confidence and make a great first impression. Remember, you want to show them you're ready for the job!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant IT skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, and let us know what excites you about working with us.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so make sure we can easily see how you meet the job requirements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll be one step closer to joining our team!
How to prepare for a job interview at Sigma Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you understand the role and can handle real-life scenarios.
✨Familiarise Yourself with the Company
Do a bit of research on the international manufacturing company. Knowing their products, values, and customer service approach will help you tailor your answers and show genuine interest in the role.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you prioritise tasks?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising these will help you articulate your thoughts clearly during the interview.
✨Show Off Your IT Skills
Since good general IT skills are a requirement, be prepared to discuss your experience with relevant software or tools. If you have any specific examples of how you've used technology to improve customer service, make sure to highlight those!