Specialist, Customer CARE (Dutch)

Specialist, Customer CARE (Dutch)

Full-Time 27840 - 30000 Β£ / year (est.) No working from home possible
Sigma Recruitment Ltd

At a Glance

  • Tasks: Install, maintain, and repair analytical instruments while travelling across the UK.
  • Company: Join a dynamic team in a leading scientific company with a focus on innovation.
  • Benefits: Company car, travel expenses covered, and flexible working arrangements.
  • Other info: Enjoy a supportive environment with opportunities for growth and development.
  • Why this job: Experience diverse labs and challenges while making a real impact in the field.
  • Qualifications: Background in chemistry or lab tech and a valid UK driving licence required.

The predicted salary is between 27840 - 30000 Β£ per year.

If you're a chemist, laboratory technician or laboratory analyst who knows your way around a GC, GC-MS or HPLC and you fancy a change of scene, this Field Service Engineer role could be it.

One day you're installing a new instrument, the next you're diagnosing a tricky fault or talking a customer through best practice. You'll see different sites, different labs and different problems - not the same four walls.

There's plenty of support from the in-house service team when you need it, but you won't be micromanaged.

Company car sorted: You get a company car (usually a hybrid) or a car allowance if you've already got finance on a vehicle. All your business mileage, fuel and hotels are paid for - so the travel costs you nothing.

Be honest with yourself about the travel: This role is around 80-90% out on the road, with overnight stays away from home most weeks. Location: Home-based with UK-wide travel.

What you'll do as the Field Service Engineer:

  • Install, maintain and repair analytical instrumentation at customer sites, working hands-on with hardware, software and applications.
  • Diagnose and resolve faults using a logical approach, with remote support from colleagues when you need it.
  • Write up clear service reports in the company CRM after each visit and manage your own spare-parts inventory.
  • Spot opportunities to help customers with additional instruments, consumables or training, and flag them to the team.
  • Able and genuinely willing to travel and stay away from home for most of the working week, with a valid full UK driving licence.

If you click 'Apply', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services.

Specialist, Customer CARE (Dutch) employer: Sigma Recruitment Ltd

Join a dynamic team where your expertise as a chemist or laboratory technician can truly shine in a Field Service Engineer role. Enjoy the freedom of working from home while travelling across the UK, supported by a collaborative in-house service team that values your independence. With a company car, all travel expenses covered, and opportunities for professional growth, this position offers a rewarding blend of hands-on work and customer interaction in a vibrant work culture.

Sigma Recruitment Ltd

Contact Details:

Sigma Recruitment Ltd Recruitment Team

We think you need these skills to ace Specialist, Customer CARE (Dutch)

GC
GC-MS
HPLC
Analytical Instrumentation
Fault Diagnosis
Service Reporting
Customer Interaction