Commercial Manager – Responsibilities
- Lead the customer service, field service, and internal sales teams.
- Actively undertake calls with customers while managing the team.
- Drive service standards, response times, and issue resolution.
- Support outbound activity, conversion, and product expertise across internal sales.
- Coordinate closely with production to keep orders, repairs, and deliveries on track.
- Introduce KPIs, reporting, and structure across the functions you lead.
- Act as a key link between sales, operations, and the senior team.
Required Experience and Skills
- Proven leadership experience within a commercial function in a manufacturing environment.
- Willingness to undertake a hands‑on role with customer contact, in addition to leading the team.
- Strong commercial awareness with an understanding of how service, sales, and profit connect.
Remuneration
Competitive salary – full details provided on application.
Location: approximate postcode.
Commercial Manager in Bridgend employer: Sigma Recruitment Limited
Join a forward-thinking company in Barry, South Wales, where your role as an HSE Officer will empower you to shape safety practices and make a tangible impact on the site’s health, safety, and environmental standards. With a supportive work culture that values innovation and employee input, you'll enjoy competitive benefits including a salary of £45,000 - £55,000, private medical insurance, and opportunities for professional growth through hands-on experience and training. Embrace a flexible work schedule that promotes work-life balance while contributing to a safer workplace.
