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- Tasks: Support blind and partially sighted individuals with tech devices and accessibility features.
- Company: Sight Support Worthing, dedicated to empowering those with visual impairments.
- Benefits: Flexible hours, training provided, and travel expenses reimbursed.
- Other info: Join a supportive community and gain valuable experience while helping others.
- Why this job: Make a real difference in people's lives by enhancing their independence through technology.
- Qualifications: Friendly, patient, and enthusiastic with a good grasp of tech.
SSW is looking for Tech Support Volunteers to help blind and partially sighted people get the most from their devices. Whether it’s setting up accessibility features, troubleshooting an app or installing a smart speaker, your support can make everyday tasks easier and more empowering.
This role will help Sight Support Worthing expand the support we can provide to members who rely on technology to remain independent, connected and informed. Technology such as smartphones, tablets and accessible apps can make a significant difference for people living with sight loss, but many individuals need patient guidance and reassurance to learn how to use these tools confidently.
Tech Support Volunteers help us provide that one-to-one support, enabling more members to access assistive technology and digital services that improve their everyday lives. By supporting members with practical tasks such as setting up devices, learning to use accessibility features, or navigating digital tools, volunteers help reduce barriers that people with visual impairments often face.
For the organisation, this role allows us to increase the number of people we can support through our technology service without placing additional pressure on staff resources. It also enables us to respond more quickly to members’ needs and deliver more frequent support sessions. Ultimately, this role helps us fulfil our mission to improve independence and wellbeing for people with visual impairments through accessible support and inclusive opportunities.
What are we looking for?
- Volunteers who are friendly, patient, and enthusiastic
- Flexible and willing to adapt to individual needs
- Confident communicating in ways tailored to each client
- Technical Skills
- Good general knowledge of phones, tablets, or computers
- Willingness to learn new apps and devices
- Interest in accessibility and inclusive technology
- Desirable (not Essential)
- Experience working with people with a visual impairment or sensory impairment
- Personal or professional experience with assistive technology
What will you be doing?
- Providing one-to-one support to clients with their phones, tablets, computers, and other devices.
- Support may take place during tech drop-in sessions at our centre or via pre-arranged home visits for those unable to travel or using non-portable devices.
- The hours and time commitments are flexible depending on your availability, but we require volunteers to commit to a minimum of 3 sessions of 1 hour per month.
- Full training and equipment are provided, and reasonable travel expenses will be reimbursed.
What You Will Be Doing
- Giving basic advice and support at tech support drop-in sessions
- Visiting clients at their homes
- Advising on assistive devices, apps, and accessibility features
- Troubleshooting basic issues with devices or connectivity
- Setting up smart speakers and other simple devices
Use tech skills to support independence - Volunteer employer: Sight Support Worthing
Contact Detail:
Sight Support Worthing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Use tech skills to support independence - Volunteer
✨Tip Number 1
Get to know the tech you’ll be supporting! Familiarise yourself with common devices and accessibility features. This way, when you’re helping someone, you can offer quick and effective solutions.
✨Tip Number 2
Practice your communication skills! Tailor your explanations to each individual’s needs. Being patient and clear can make a huge difference in how comfortable they feel using technology.
✨Tip Number 3
Don’t hesitate to ask for help or advice from other volunteers or staff. We’re all here to support each other, and sharing tips can enhance your own skills while benefiting those you’re helping.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to get involved and stay updated on opportunities. Plus, we love seeing enthusiastic volunteers ready to make a difference!
We think you need these skills to ace Use tech skills to support independence - Volunteer
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others! In your application, share why you’re excited about supporting people with visual impairments and how technology can empower them. A personal touch goes a long way!
Highlight Your Tech Skills: We want to know about your tech skills! Be sure to mention any experience you have with smartphones, tablets, or computers. If you've helped someone set up a device or troubleshoot an app, include that too!
Tailor Your Application: Make your application stand out by tailoring it to our mission. Show us how your values align with ours and how you can contribute to improving independence and wellbeing for those we support.
Apply Through Our Website: Ready to make a difference? We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on board as a Tech Support Volunteer!
How to prepare for a job interview at Sight Support Worthing
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and how it can empower individuals, especially those with visual impairments. Share any personal experiences or stories that highlight your commitment to helping others through tech.
✨Demonstrate Patience and Flexibility
During the interview, be ready to discuss how you adapt your communication style to meet individual needs. Provide examples of times when you've had to be patient and flexible, especially when teaching someone new skills or troubleshooting issues.
✨Highlight Relevant Skills and Experience
Talk about your technical skills and any experience you have with assistive technology or working with people who have visual impairments. Even if your experience isn't extensive, showing a willingness to learn and grow in this area will impress the interviewers.
✨Prepare Questions About the Role
Think of thoughtful questions to ask about the role and the organisation. This shows your genuine interest and helps you understand how you can make a difference as a Tech Support Volunteer. Ask about the types of devices you'll be supporting or how they measure the impact of your work.