IT Service Desk Specialist - Growth & Impact

IT Service Desk Specialist - Growth & Impact

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Troubleshoot IT issues, manage service desk tickets, and onboard new users.
  • Company: Sight Scotland, a forward-thinking organisation in Edinburgh.
  • Benefits: Significant growth opportunities and a chance to modernise IT services.
  • Other info: Join a dynamic team dedicated to enhancing IT support.
  • Why this job: Make a real impact on user satisfaction and IT service improvement.
  • Qualifications: Strong technical background and excellent customer-service skills.

The predicted salary is between 25000 - 35000 Β£ per year.

Sight Scotland in Edinburgh is seeking an IT Support professional to ensure a high level of user satisfaction. The role includes troubleshooting hardware and software issues, managing service desk tickets, and onboarding new users. The successful candidate will have a strong technical background and excellent customer-service skills. This position offers significant growth opportunities and the chance to modernise IT services within the organisation.

IT Service Desk Specialist - Growth & Impact employer: Sight Scotland

Sight Scotland is an exceptional employer located in the heart of Edinburgh, offering a dynamic work culture that prioritises employee growth and development. As an IT Service Desk Specialist, you will not only play a crucial role in enhancing user satisfaction but also have the opportunity to modernise IT services, making a meaningful impact within the organisation. With a commitment to fostering a supportive environment, Sight Scotland provides ample opportunities for professional advancement and a chance to contribute to a noble cause.

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Contact Details:

Sight Scotland Recruitment Team

We think you need these skills to ace IT Service Desk Specialist - Growth & Impact

Troubleshooting Hardware Issues
Troubleshooting Software Issues
Service Desk Management
User Onboarding
Technical Background
Customer-Service Skills
IT Service Management