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For Companies At a Glance
- Tasks: Engage with customers and assist in warehouse operations for a leading roofing merchant.
- Company: Join SIG Roofing, the UK's top roofing supplier with over 40 years of experience.
- Benefits: Highly competitive salary, 25 days holiday, great pension, and retail discounts.
- Why this job: Make a real impact while providing excellent customer service in a dynamic environment.
- Qualifications: Sales experience, knowledge of warehousing, and excellent communication skills.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
customers visiting our busy Trade Counter. Working closely with the warehouse team, you will have good knowledge of warehouse processes as you will be required to assist from time to time, with picking the correct products and packing orders.
What you\’ll bring
- Ability to engage with customers and have some sales experience
- Some knowledge of warehousing processes
- Manual Handling experience
- Experience in the construction industry, and ideally have product knowledge
- Excellent customer service and communication skills
- To be dynamic and motivated
- To hold a forklift licence (desirable)
What you\’ll be doing
Join the UK\’s leading roofing merchant and bring your customer service skills to a role that makes a real impact. SIG Roofing, we\’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we\’ve built up a wealth of knowledge along the way. We\’re here to share that know-how and do our bit to help the roofing industry thrive. We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers over the counter, and undertake Warehouse Operative duties as and when required.
As Trade Counter Assistant & Warehouse Operative, you will be the face of SIG and will be required to engage with customers both over the phone and in face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to
Highly Competitive salary with annual pay award and excellent bonus scheme
Benefits
- 25 days holiday + 8 bank holidays. Company closed during Christmas period
- A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
- Money saving with retail discounts via colleague portal
- Cycle to Work scheme
- Share Incentive Scheme
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know. Please note: Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications – we therefore encourage you to apply as soon as possible to avoid disappointment.
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Trade Counter / Warehouse Operative employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter / Warehouse Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SIG Roofing. Understand their products and services, and think about how your experience in customer service and warehousing can add value. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers face-to-face and over the phone, it’s crucial to showcase your excellent customer service abilities. Try role-playing with a friend or family member to get comfortable with common scenarios you might encounter.
✨Tip Number 3
Show off your manual handling experience! If you've got any relevant experience, make sure to highlight it during your interview. Share specific examples of how you’ve safely handled products in the past, especially if they relate to the construction industry.
✨Tip Number 4
Apply through our website! We want to see your application as soon as possible, so don’t wait around. The sooner you apply, the better your chances are of landing that Trade Counter Assistant & Warehouse Operative role. Let’s get you started on this exciting journey!
We think you need these skills to ace Trade Counter / Warehouse Operative
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you engage with customers and provide excellent service, so share specific examples that showcase your skills!
Know Your Stuff: If you've got any knowledge of warehouse processes or the construction industry, let us know! We love candidates who can bring relevant experience to the table, so don’t hold back on sharing what you know.
Be Personable: This role is all about being the face of SIG, so make sure your personality shines through in your application. We’re looking for someone dynamic and motivated, so let us see your enthusiasm!
Apply Through Our Website: To make sure your application gets seen, apply directly through our website. It’s the best way to ensure we receive your details and can consider you for this exciting opportunity!
How to prepare for a job interview at SIG plc
✨Know Your Products
Familiarise yourself with the products SIG Roofing offers. Being able to discuss specific roofing materials and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on engaging with customers effectively.
✨Demonstrate Your Warehouse Knowledge
Brush up on warehouse processes and manual handling techniques. Be ready to discuss your experience in these areas, as well as any relevant safety protocols, to show you're a safe and efficient worker.
✨Be Personable and Engaging
Practice your communication skills before the interview. Since you'll be the face of SIG, being dynamic and personable is key. Smile, maintain eye contact, and be enthusiastic about the opportunity to work with customers.
