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- Tasks: Be the face of SIG, engaging with customers and providing top-notch service.
- Company: Join SIG Roofing, the UK's largest specialist merchant in roofing products with over 40 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, retail discounts, and a great pension plan.
- Why this job: Perfect for outgoing individuals who love customer interaction and want to grow in a supportive environment.
- Qualifications: Some construction industry experience and excellent communication skills are a must.
- Other info: We value diversity and create an inclusive workplace where everyone feels valued.
The predicted salary is between 24000 - 36000 £ per year.
As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years – with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience. Roofing Waltham Cross are currently looking to recruit a Trade Counter Sales Coordinator who will provide first class customer service to all customers ‘over the counter,’ and undertake sales activity as and when required. What does the role involve? As Trade Counter Sales Coordinator, you will be the face of SIG and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter. The successful candidate will require: • Some experience in the construction industry, ideally have some product and sales knowledge • Ability to engage with customers and build relationships • Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders • Excellent customer service and communication skills • To be dynamic and motivated In return we offer: • Highly Competitive salary with annual pay award and excellent bonus scheme • 25 days holiday + 8 bank holidays. Company closed during Christmas period • A great pension, with SIG contributing up to 7.5% and up to 4x life insurance • Money saving with retail discounts via colleague portal • Cycle to Work scheme • Share Incentive Scheme SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business
Trade Counter Sales Coordinator employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Coordinator
✨Tip Number 1
Familiarize yourself with the roofing industry and SIG's product offerings. Understanding the key products and services we provide will help you engage confidently with customers and answer their questions effectively.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle various customer interactions, both over the phone and face-to-face, will set you apart as a candidate who can thrive in our busy Trade Counter environment.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples of how you've successfully engaged with customers in the past. Highlighting your interpersonal skills will demonstrate that you're the outgoing and personable candidate we're looking for.
✨Tip Number 4
Get to know the warehousing and yard processes relevant to the role. Having a basic understanding of how products are picked and packed will not only help you assist when needed but also show your commitment to being a team player.
We think you need these skills to ace Trade Counter Sales Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Trade Counter Sales Coordinator position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service and sales, particularly in the construction industry. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your experience in the construction industry and your ability to build relationships with customers. Make it clear why you want to work for SIG Roofing.
Highlight Relevant Skills: In both your CV and cover letter, be sure to highlight your communication skills, product knowledge, and any experience with warehousing processes. These are crucial for the Trade Counter Sales Coordinator role.
How to prepare for a job interview at SIG plc
✨Show Your Customer Service Skills
As a Trade Counter Sales Coordinator, you'll be the face of SIG. Make sure to highlight your previous customer service experiences and how you effectively engaged with customers. Share specific examples where you went above and beyond to meet customer needs.
✨Demonstrate Product Knowledge
Familiarize yourself with roofing products and services before the interview. Being able to discuss specific products and their benefits will show that you're proactive and knowledgeable, which is crucial for this role.
✨Engage in Role-Playing Scenarios
Prepare for potential role-playing scenarios during the interview. Practice how you would handle customer inquiries or complaints, as this will demonstrate your ability to think on your feet and provide excellent service.
✨Emphasize Teamwork and Communication
Since you'll be working closely with colleagues and customers, emphasize your teamwork and communication skills. Share examples of how you've successfully collaborated with others in past roles to achieve common goals.
