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- Tasks: Engage with customers, take orders, and provide product information at our busy Trade Counter.
- Company: Join SIG Plc, the UK's largest specialist merchant of roofing products with over 40 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, great pension, and retail discounts.
- Why this job: Be the face of SIG, build relationships, and thrive in a dynamic, inclusive environment.
- Qualifications: Some construction industry experience and excellent customer service skills are essential.
- Other info: Opportunity for growth in a supportive and diverse workplace.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
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Client:
SIG Plc
Location:
Tunbridge Wells, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fb3a08b98101
Job Views:
7
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience.
We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers ‘over the counter,’ and undertake sales activity as and when required.
What does the role involve?
As Trade Counter Assistant, you will be the face of SIG and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter.
The successful candidate will require:
Some experience in the construction industry, ideally have some product and sales knowledge
Ability to engage with customers and build relationships
Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders
Excellent customer service and communication skills
To be dynamic and motivated
In return we offer:
Highly Competitive salary with annual pay award and excellent bonus scheme
25 days holiday + 8 bank holidays. Company closed during Christmas period
A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
Money saving with retail discounts via colleague portal
Cycle to Work scheme
Share Incentive Scheme
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
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Trade Counter Sales Assistant employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Familiarise yourself with SIG's product range and services. Understanding the specifics of roofing products will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of SIG, practice active listening and effective communication to ensure you can build strong relationships with customers.
✨Tip Number 3
Network within the construction industry. Attend local trade events or join relevant online forums to connect with professionals who can provide insights and potentially refer you to the role.
✨Tip Number 4
Demonstrate your motivation and dynamic nature during any interactions. Whether it's in a casual conversation or a formal interview, showing enthusiasm for the role and the company can set you apart from other candidates.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Trade Counter Sales Assistant position. Tailor your application to highlight relevant experience in customer service and the construction industry.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in sales and customer service. Include specific examples of how you've engaged with customers and any relevant product knowledge you possess.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for SIG Plc and how your skills align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SIG plc
✨Know Your Products
Familiarise yourself with the roofing products and services offered by SIG. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, making a great impression on the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers, handle inquiries, and resolve issues effectively, as this role heavily relies on strong interpersonal skills.
✨Showcase Your Construction Knowledge
If you have experience in the construction industry, be ready to discuss it. Mention any relevant roles or tasks you've undertaken that relate to warehousing, product knowledge, or sales, as this will align well with what they are looking for.
✨Be Personable and Outgoing
As the face of SIG, it's important to convey your outgoing personality during the interview. Practice being friendly and approachable, as this will reflect the kind of interaction you'll have with customers at the Trade Counter.
