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- Tasks: Engage with customers, process orders, and drive sales in a dynamic team environment.
- Company: Join SIG Roofing, the UK's leading roofing merchant with over 40 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, employee discounts, and a company pension.
- Why this job: Make a real impact while building relationships and contributing to a thriving industry.
- Qualifications: Previous sales or customer service experience is preferred; strong communication skills are essential.
- Other info: We value diversity and inclusivity, welcoming talent from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join the UK\’s leading roofing merchant and bring your customer service skills to a role that makes a real impact.
SIG Roofing, we\’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we\’ve built up a wealth of knowledge along the way. We\’re here to share that know-how and do our bit to help the roofing industry thrive.
We are looking for a motivated Sales Coordinator at Exeter to be the friendly, knowledgeable first point of contact for our customers-building relationships, processing orders, and helping the branch meet its sales targets.
What\’s the role?
As a Sales Coordinator, you\’ll work closely with the Branch Manager and wider team to deliver excellent service and drive branch performance. You\’ll handle customer enquiries, manage accounts, and promote our full range of products both over the phone and face-to-face.
What you\’ll be doing:
- Engaging with customers on the phone, via email, and at the trade counter.
- Accurately processing orders and providing clear, competitive quotes.
- Maximising every sales opportunity, including up-selling and cross-selling.
- Proactively contacting lapsed or prospective customers.
- Maintaining strong relationships with key accounts.
- Collaborating with warehouse and external sales teams to ensure smooth deliveries.
- Actively contributing to a safe, positive working environment.
What you\’ll bring:
- Previous experience in a sales or customer service role (merchanting or construction industry experience is a bonus).
- Strong communication skills and a customer-first attitude.
- Good IT and numeracy skills, with attention to detail in processing orders.
- Ability to build relationships with customers, colleagues, and suppliers.
- A proactive, team-oriented mindset and a willingness to learn.
What we offer:
- Competitive salary
- 25 days holiday + 8 bank holidays. Company closed during Christmas period
- Company pension with up to 7.5% employer contribution.
- Life assurance (up to 4x salary).
- SIG Share Incentive Plan
- Employee Discounts from top high street and online brands
- Access to structured development through our Sales Academy, Apprenticeships, and on-demand training via our Learning System
Apply today and become part of the SIG Roofing team – The home of roofing
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.
Sales Coordinator employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with SIG Roofing's products and services. Understanding the specifics of what they offer will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios where you handle customer inquiries or process orders can boost your confidence and prepare you for real interactions.
✨Tip Number 3
Network with current or former employees of SIG Roofing. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Showcase your proactive attitude by preparing questions about the role and the team dynamics. This not only reflects your enthusiasm but also helps you assess if the company is the right fit for you.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales or customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your customer service skills and ability to build relationships, as these are crucial for the Sales Coordinator position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is important for processing orders accurately.
How to prepare for a job interview at SIG plc
✨Showcase Your Customer Service Skills
As a Sales Coordinator, your ability to engage with customers is crucial. Prepare examples of how you've successfully handled customer enquiries in the past, whether over the phone or face-to-face. Highlight your customer-first attitude and how it has positively impacted previous roles.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with sales, particularly any up-selling or cross-selling techniques you've used. SIG Roofing values maximising sales opportunities, so share specific instances where you successfully increased sales or built strong relationships with key accounts.
✨Familiarise Yourself with the Industry
While not mandatory, having knowledge of the roofing or construction industry can set you apart. Research SIG Roofing's products and services, and be prepared to discuss how you can contribute to their mission of supporting roofers across the UK.
✨Emphasise Team Collaboration
The role involves working closely with various teams, so it's important to demonstrate your team-oriented mindset. Share experiences where you've collaborated effectively with colleagues or external teams to achieve common goals, ensuring a smooth delivery process.
