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- Tasks: Be the friendly face of SIG Roofing, helping customers and processing orders daily.
- Company: Join the UK's leading roofing merchant with over 40 years of experience and 100 branches nationwide.
- Benefits: Enjoy competitive salary, 25 days holiday, employee discounts, and a company pension.
- Why this job: Make a real impact in the roofing industry while developing your skills in a supportive environment.
- Qualifications: Previous sales or customer service experience is preferred; strong communication and IT skills are essential.
- Other info: We value diversity and inclusivity, welcoming talent that reflects our community.
The predicted salary is between 28800 - 43200 £ per year.
Join the UK\’s leading roofing merchant and bring your customer service skills to a role that makes a real impact.
SIG Roofing, we\’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide – from Inverness to Plymouth – and more than 40 years of experience, we\’ve built up a wealth of knowledge along the way. We\’re here to share that know-how and do our bit to help the roofing industry thrive.
We are looking for a motivated Sales Coordinator at Bristol to be the friendly, knowledgeable first point of contact for our customers-building relationships, processing orders, and helping the branch meet its sales targets.
What\’s the role?
As a Sales Coordinator, you\’ll work closely with the Branch Manager and wider team to deliver excellent service and drive branch performance. You\’ll handle customer enquiries, manage accounts, and promote our full range of products both over the phone and face-to-face.
What you\’ll be doing:
- Engaging with customers on the phone, via email, and at the trade counter.
- Accurately processing orders and providing clear, competitive quotes.
- Maximising every sales opportunity, including up-selling and cross-selling.
- Proactively contacting lapsed or prospective customers.
- Maintaining strong relationships with key accounts.
- Collaborating with warehouse and external sales teams to ensure smooth deliveries.
- Actively contributing to a safe, positive working environment.
What you\’ll bring:
- Previous experience in a sales or customer service role (merchanting or construction industry experience is a bonus).
- Strong communication skills and a customer-first attitude.
- Good IT and numeracy skills, with attention to detail in processing orders.
- Ability to build relationships with customers, colleagues, and suppliers.
- A proactive, team-oriented mindset and a willingness to learn.
What we offer:
- Competitive salary
- 25 days holiday + 8 bank holidays. Company closed during Christmas period
- Company pension with up to 7.5% employer contribution.
- Life assurance (up to 4x salary).
- SIG Share Incentive Plan
- Employee Discounts from top high street and online brands
- Access to structured development through our Sales Academy, Apprenticeships, and on-demand training via our Learning System
Apply today and become part of the SIG Roofing team – The home of roofing
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.
Please note:
Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications – we therefore encourage you to apply as soon as possible to avoid disappointment.
Sales Coordinator employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with SIG Roofing's products and services. Understanding the specifics of what they offer will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of SIG Roofing. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully handled customer inquiries or resolved issues, as this will showcase your skills effectively.
✨Tip Number 4
Demonstrate your proactive mindset by thinking of ways you could contribute to the branch's sales targets. Be ready to share ideas on how to engage customers or improve processes during your interview.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service, especially if you have worked in the merchanting or construction industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first attitude and strong communication skills. Mention specific examples of how you've successfully built relationships with customers and contributed to sales targets in previous roles.
Highlight Relevant Skills: In your application, emphasise your IT and numeracy skills, as well as your attention to detail when processing orders. These are crucial for the Sales Coordinator position and will set you apart from other candidates.
Show Enthusiasm for the Role: Express your motivation for joining SIG Roofing and your eagerness to contribute to the team. Mention your willingness to learn and grow within the company, as this aligns with their values and commitment to employee development.
How to prepare for a job interview at SIG plc
✨Know the Company
Before your interview, take some time to research SIG Roofing. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Customer Service Skills
As a Sales Coordinator, you'll be the first point of contact for customers. Be prepared to share examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your ability to build relationships and provide excellent service.
✨Showcase Your Sales Acumen
Since the role involves maximising sales opportunities, think of specific instances where you've successfully upsold or cross-sold products. Be ready to discuss your approach to identifying customer needs and how you can contribute to meeting sales targets.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about team dynamics, sales strategies, or how success is measured in the role. It shows that you're engaged and serious about the position.
