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- Tasks: Lead a team to deliver essential support services for adults facing homelessness.
- Company: Join SIFA Fireside, a vital support service in Birmingham with 40 years of experience.
- Benefits: Make a real difference while enjoying a supportive and inclusive work environment.
- Why this job: Be part of a courageous team dedicated to helping vulnerable individuals in your community.
- Qualifications: Experience in management and a passion for social impact are essential.
- Other info: Opportunity for personal growth and to contribute to meaningful change.
The predicted salary is between 30000 - 40000 £ per year.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
Our Service Managers play an essential role in the operational delivery of SIFA Fireside’s vision, being responsible for the day-to-day management of our service delivery. This role is one of three service managers who are responsible for line management of our service leads and overall delivery to meet the contractual requirements of the services we operate.
SIFA Fireside is the main Support Centre for adults in Birmingham experiencing or at risk of homelessness. We operate a range of services spanning rough sleeper provision, prevention, recovery from homelessness and tenancy sustainment. Below is an indication of the support we currently provide:
- Intervention Support for those experiencing Rough Sleeping
- Exempt Accommodation Navigator Service
- Adult Lead Worker Service to improve community engagement and sustain accommodation
- Recovery Programme
- Co-Production
- Restricted Eligibility and Non-UK National Support
- Peer Support and Befriending Service
Reflecting SIFA Fireside’s key values – Courageous, Dynamic, Supportive, Inclusive – the post holder will routinely achieve standards of excellence in all areas of service delivery through diligent monitoring, recording and reporting, and by ensuring all team members are fully supported, committed, knowledgeable and performing at a high level of competence.
Service Manager employer: SIFA Fireside
Contact Detail:
SIFA Fireside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with SIFA Fireside’s mission. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with potential employers, share your experiences and why you care about supporting vulnerable people. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for interviews by researching SIFA Fireside’s services and values. Think about how your skills and experiences align with their mission. This will help you answer questions confidently and demonstrate that you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the SIFA Fireside family.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable people shine through. We want to see how much you care about making a difference in the lives of those facing homelessness.
Tailor Your Experience: Make sure to highlight your relevant experience in service management or support roles. We’re looking for specific examples that demonstrate your ability to lead and manage teams effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Avoid fluff and focus on your key achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SIFA Fireside
✨Know the Mission
Before your interview, take some time to really understand SIFA Fireside's mission and values. Familiarise yourself with their services and how they support vulnerable adults in Birmingham. This will not only show your genuine interest but also help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be responsible for leading a team. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your ability to motivate others, resolve conflicts, and ensure high standards of service delivery. Be ready to discuss how you can apply these skills at SIFA Fireside.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in this role, such as managing a crisis situation or supporting a team member struggling with their workload. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to demonstrate your interest in the role and the organisation. Ask about the current challenges SIFA Fireside is facing, or how they measure success in their service delivery. This shows you're thinking critically about the position and are eager to contribute.