At a Glance
- Tasks: Lead a team providing vital support to individuals facing homelessness and empower them to make informed choices.
- Company: Compassionate organisation dedicated to making a difference in the community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Join a dynamic team focused on positive change and community engagement.
- Why this job: Make a real impact by helping vulnerable individuals find their path to stability and wellbeing.
- Qualifications: Experience in leadership and a passion for supporting those in need.
The predicted salary is between 30000 - 40000 £ per year.
The Peer Support Service Lead will oversee our service designed to offer support to address the challenges faced by individuals experiencing homelessness or vulnerably housed. This service aims to facilitate connection, motivate and inspire and provide a non-judgmental, listening ear to empower those individuals to make informed choices. The team will conduct outreach work within the local community to assist individuals aged 18 who often face systemic barriers that prevent or hinder them from accessing relevant services. Clients on this service may have limited experience of maintaining tenancies and sustaining engagement with services and may be reluctant to engage and share their experiences to improve their situation.
Our Peer Support Workers aim to bridge this gap, taking a relational approach to build trust and support clients in making the first steps towards engagement with services such as housing, health and wellbeing services and social engagement opportunities. The post holder will be an effective leader, managing the day-to-day functions of the Peer Support team and supporting them to work with individuals who experience multiple disadvantage. A key feature of the service is its Lived Experience component. As such, the role includes responsibility for ensuring the wellbeing and safety of Peer Support Workers, providing appropriate safeguarding oversight, and adopting a caring, attentive, and supportive approach to their welfare and professional development.
They will work closely with other leads across services to ensure that there is an integrated service delivery providing a person-centered and trauma informed approach.
Key tasks (selection of):
- Be responsible for the day to day running of the Peer Support Service and act as the first escalation point concerning incidents and complaints.
- Facilitate integrated service provision through close working alongside other Leads ensuring effective management of internal referrals and joint working within the teams.
- Provide direct line management and supervision for Peer Support Workers using a caring and attentive approach to their welfare and professional development.
- Oversee and review the support given to Peer Support clients and provide guidance to Peer Support Workers on a range of issues relating to service delivery.
- Ensure opportunities for co-production, client engagement and continuous improvement of service delivery through feedback mechanisms to meet client needs.
For the full list of Key Tasks, Responsibilities and Requirements, please see the Job description and Person Specification on our website.
Peer Support Service Lead employer: SIFA Fireside
As a Peer Support Service Lead, you will join a compassionate and dedicated team committed to making a real difference in the lives of individuals experiencing homelessness or vulnerability. Our organisation fosters a supportive work culture that prioritises employee wellbeing and professional growth, offering unique opportunities for training and development in a collaborative environment. Located within a vibrant community, we encourage innovative approaches to service delivery, ensuring that our staff feel valued and empowered to create meaningful change.
