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- Tasks: Partner with teams to create AI agents that enhance customer experiences.
- Company: Join a dynamic tech company focused on innovative AI solutions.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Why this job: Be at the forefront of AI development and make a real impact.
- Qualifications: Strong communication skills and a background in tech or related fields.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.
- Be a trusted advisor to our customers and drive their AI strategies.
- Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.
- Drive execution and delivery of multiple complex, high-visibility agent development projects.
- Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.
- Ensure clear communication across all stakeholders while developing strong relationships.
- Contribute data-driven, strategic insights to customers and internal team decisions.
What you’ll bring:
- Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.
- Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.
- Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.
- Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.
- Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus.
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend giving people the ability to spend where it matters most
- Free alphorn lessons
We encourage you to apply even if your experience doesn’t precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship or any other legally protected class.
Strategist, Agent Development (German speaking) employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategist, Agent Development (German speaking)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Sierra. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Sierra's values. Show how your skills and experiences align with Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
✨Tip Number 3
Practice your communication skills! You’ll need to convey complex ideas clearly, so get comfortable explaining your thoughts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Strategist, Agent Development (German speaking)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for AI and customer experience shine through. We want to see how you connect with our mission and values, so don’t hold back on sharing what excites you about this role!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the job description. We love seeing how your background fits into our vision, so be specific about your relevant achievements.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, avoiding jargon unless it’s necessary. This will help us understand your qualifications without getting lost in the details.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Communication Skills
As a Strategist, you'll need to convey complex ideas clearly. Practice explaining technical concepts in simple terms, especially if you're discussing past projects. This will show your ability to bridge the gap between technical and non-technical stakeholders.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare by thinking of challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Leadership Experience
Highlight any experience you have in managing projects or leading teams. Be ready to discuss how you inspire others and drive projects to completion. Share specific instances where your leadership made a difference in achieving project goals.
