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For Companies At a Glance
- Tasks: Design and deliver AI agents that transform customer experiences across various industries.
- Company: Join a leading AI platform company with a strong focus on innovation and collaboration.
- Benefits: Enjoy flexible paid time off, health benefits, and a supportive work environment.
- Why this job: Make a real impact by building cutting-edge AI solutions for top enterprises and startups.
- Qualifications: Experience in software development, problem-solving skills, and fluency in French and English.
- Other info: Dynamic culture prioritising trust, customer obsession, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you’ll do
- Design and deliver production-grade AI agents: You’ll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth.
- Drive the Agent Development Life Cycle (ADLC): You’ll have complete ownership and autonomy from initial pilot through deployment and continuous iteration.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform.
Example projects
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn.
- Develop and refine AI agents capable of navigating complex customer interactions.
- Create generalizable AI agent frameworks tailored for industry-specific use cases.
- Facilitate design partnerships for new product initiatives.
- Experiment with the latest voice models and figure out how to integrate them at scale.
What you’ll bring
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer’s mindset with high agency.
- Comfort working directly with customers to understand their needs.
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences.
- Professional fluency in both French and English.
Even better...
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer.
- Familiarity with tools that power today’s AI agents.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience.
- Family: We know that balance and intensity are compatible.
What we offer
- Flexible (Unlimited) Paid Time Off.
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- Retirement Plan (e.g., 401K, pension) with Sierra match.
- Parental Leave.
- Fertility and family building benefits through Carrot.
- Lunch, as well as delicious snacks and coffee to keep you energized.
- Discretionary Benefit Stipend.
- Free alphorn lessons.
Be you, with us
We’re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We encourage you to apply even if your experience doesn’t precisely match the job description.
Software Engineer, Agent (French speaking) employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer, Agent (French speaking)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those at Sierra or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Sierra's values. Show how your skills and experiences align with Trust, Customer Obsession, Craftsmanship, Intensity, and Family. This will make you stand out as a candidate who truly gets the company culture.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle technical challenges on the spot. Think of it as a fun puzzle rather than a stressful test—this mindset will help you shine during technical interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sierra family.
We think you need these skills to ace Software Engineer, Agent (French speaking)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for AI and customer experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about building better solutions for businesses.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with our values and the role. Highlight any relevant projects or experiences that demonstrate your ability to design and deliver production-grade AI agents.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Avoid jargon unless it’s necessary, and make sure your key points stand out. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sierra
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around AI systems and the tools mentioned in the job description. Be ready to discuss your experience with React, TypeScript, or Go, and how you've tackled complex problems in production environments.
✨Showcase Your Customer Obsession
Prepare examples that highlight your ability to understand and solve customer needs. Sierra values a deep connection with customers, so think of times when you went above and beyond to ensure their satisfaction or improved their experience.
✨Emphasise Your Problem-Solving Skills
Be ready to share specific instances where you faced challenges in fast-changing environments. Discuss how you approached these situations creatively and what the outcomes were, showcasing your builder mindset.
✨Align with Sierra's Values
Familiarise yourself with Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Prepare to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these principles in action.
