At a Glance
- Tasks: Design and deliver AI agents that transform customer experiences across various industries.
- Company: Join Sierra, a leading AI platform company with a vibrant culture.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Other info: Be part of a diverse team that values creativity and innovation.
- Why this job: Make a real impact by building cutting-edge AI solutions for global enterprises.
- Qualifications: Experience in building production systems and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you’ll do:
- Design and deliver production‑grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission‑critical and drive revenue directly to Sierra’s growth.
- Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration.
- Partner with large enterprises and cutting‑edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra’s core platform.
Example projects:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn.
- Develop and refine AI agents capable of navigating complex customer interactions.
- Create generalizable AI agent frameworks tailored for industry‑specific use cases.
- Facilitate design partnerships for new product initiatives.
- Experiment with the latest voice models and figure out how to integrate them at scale.
What you’ll bring:
- Experience building and scaling end‑to‑end production systems.
- Strong technical problem‑solving skills, especially in fast‑changing, ambiguous environments.
- A builder and tinkerer’s mindset with high agency.
- Comfort working directly with customers to understand their needs.
- Excellent communication skills across technical and non‑technical audiences.
Even better…:
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer.
- Familiarity with tools that power today’s AI agents.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects.
Our values:
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience.
- Family: We know that balance and intensity are compatible.
What we offer:
- Flexible (unlimited) paid time off.
- Medical, dental, and vision benefits for you and your family.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family building benefits.
- Lunch, as well as delicious snacks and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
Be you, with us:
We’re working to bring the transformative power of AI to every organization in the world. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team.
Software Engineer, Agent (Dutch speaking) employer: Sierra
At Sierra, we pride ourselves on fostering a vibrant work culture that champions trust, customer obsession, and craftsmanship. Our commitment to employee growth is evident through our flexible work arrangements, comprehensive benefits, and a supportive environment that values both personal and professional achievements. Join us in our San Francisco office or one of our global locations to be part of a team that is not only shaping the future of AI but also prioritising work-life balance and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer, Agent (Dutch speaking)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sierra or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Sierra.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Sierra.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sierra that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer, Agent (Dutch speaking)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sierra.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sierra and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sierra
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sierra uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
