At a Glance
- Tasks: Design and demo AI solutions, collaborating with sales and engineering teams.
- Company: Join Sierra, a cutting-edge AI platform focused on human customer experiences.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Other info: Diverse and inclusive environment with excellent growth opportunities.
- Why this job: Be part of an innovative team shaping the future of AI technology.
- Qualifications: 5-7 years in Sales Engineering with strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you'll do:
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross‑functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer‑driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry‑leading AI solution.
What you'll bring:
- 5‑7+ years experience in Sales Engineering, Solutions Engineering or customer‑facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship‑building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non‑technical audience.
- Bachelor’s Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
Even better...
- AI‑related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
Our values:
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
Sales Engineer employer: Sierra
At Sierra, we pride ourselves on fostering a vibrant work culture that embodies our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Located in the heart of San Francisco, we offer flexible paid time off, comprehensive health benefits, and unique perks like free alphorn lessons, all while providing ample opportunities for professional growth and collaboration across teams. Join us to be part of a dynamic environment where your contributions directly impact the future of AI-driven customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a killer demo of your technical solutions. This is your chance to shine and demonstrate how you can solve real problems for potential customers.
✨Tip Number 3
Be a team player! Collaborate with others in the sales and product teams. This not only helps you learn but also shows that you’re committed to improving the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our family.
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI shine through! We love candidates who are genuinely excited about the technology and how it can transform customer experiences.
Tailor Your Experience:Make sure to highlight your relevant experience in Sales Engineering or Solutions Engineering. Connect your past roles to what we do at Sierra, especially in terms of demo building and customer engagement.
Emphasise Relationship-Building Skills:We value strong relationships with our customers, so don’t forget to mention your experience in building connections with clients, especially executives and technical leaders. Show us how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sierra
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Sierra’s Agent product. Be ready to discuss its features and how it solves customer problems. This will show your technical expertise and your ability to connect with potential customers.
✨Demonstrate Customer Obsession
Prepare examples of how you've previously understood and anticipated customer needs. Highlight any experiences where you went above and beyond to ensure customer satisfaction. This aligns perfectly with Sierra's value of customer obsession.
✨Showcase Your Relationship-Building Skills
Be ready to talk about your experience in building relationships with clients, especially executives and technical leaders. Share specific stories that illustrate your ability to connect and communicate effectively with diverse audiences.
✨Emphasise Your Craftsmanship
Discuss your attention to detail in previous roles, whether in demo building or technical presentations. Mention how you ensure quality in your work and how you continuously seek to improve, reflecting Sierra's commitment to craftsmanship.
