At a Glance
- Tasks: Design and demo AI solutions, collaborating with sales and engineering teams.
- Company: Join a cutting-edge AI company focused on human customer experiences.
- Benefits: Unlimited paid time off, health benefits, and a supportive work culture.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Be part of an innovative team shaping the future of AI technology.
- Qualifications: 5-7 years in Sales Engineering and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
About us: At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you'll do:
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
What you'll bring:
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
- Even better... AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
Our values:
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
Be you, with us: We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
Sales Engineer employer: Sierra
At Sierra, we pride ourselves on fostering a vibrant work culture that embodies our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Located in the heart of San Francisco, we offer flexible paid time off, comprehensive health benefits, and unique perks like free alphorn lessons, all while providing ample opportunities for professional growth and collaboration across teams. Join us to be part of a diverse team dedicated to transforming customer experiences through innovative AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values like Trust and Customer Obsession. This way, you can show how you align with them during your chat!
✨Tip Number 2
Practice your demo skills! Since you'll be showcasing Sierra’s Agent product, make sure you can explain technical solutions clearly to both techies and non-techies alike. It’s all about making those connections!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or at events. Building relationships can give you insights into the role and might even get you a referral. We love seeing familiar faces!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our family!
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with AI and help businesses create better customer experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in Sales Engineering or Solutions Engineering. We love seeing how your skills align with our values and the specific needs of the role!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid jargon unless it’s necessary!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sierra
✨Know Your Stuff
Make sure you have a solid understanding of Sierra’s Agent product and how it fits into the AI landscape. Brush up on your technical knowledge, especially around AI solutions, so you can confidently answer any questions about the product and its applications.
✨Showcase Your Customer Obsession
Prepare examples that highlight your experience in understanding and anticipating customer needs. Be ready to discuss how you've built relationships with clients in the past and how you’ve gone above and beyond to ensure their satisfaction.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with Sales, Product, and Engineering teams, think of instances where you successfully collaborated across departments. Share specific stories that illustrate your ability to communicate effectively and drive results together.
✨Embrace the Values
Familiarise yourself with Sierra’s core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Be prepared to discuss how these values resonate with you and how you’ve embodied them in your previous roles.
