At a Glance
- Tasks: Build AI agents and engage with customers to enhance their experiences.
- Company: Join a dynamic tech company led by industry pioneers in AI.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Why this job: Make a real impact in AI while collaborating with top talent.
- Qualifications: 5-7 years in product development, fluent in German and English.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About us: At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you’ll do:
- Build Enterprise‑grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses, discover and assess their requirements, prepare and present demonstrations of Sierra’s agent, address and overcome technical challenges in the business process by working with technical counterparts, develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes, and become trusted advisors to drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
What you’ll bring:
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non‑technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both German and English.
- Degree in a technical or related field, or equivalent professional experience.
- Even better: AI‑related experience (experience with product development for AI agents a plus), some coding experience with React, Typescript, and Go, MBA or equivalent professional experience.
- Past roles that interface with end customers to influence software development.
Our values:
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer:
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend giving people the ability to spend where it matters most
- Free alphorn lessons
We’re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn’t precisely match the job description.
Product Manager, Agent Development (German speaking) employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager, Agent Development (German speaking)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values, like customer obsession and craftsmanship, so you can show how you fit right in!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Product Manager. Highlight your technical skills and how they can help build better AI agents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Product Manager, Agent Development (German speaking)
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, let your enthusiasm for AI shine through! We want to see how you connect with our mission of creating better customer experiences using AI. Share any relevant projects or experiences that highlight your passion.
Tailor Your Message: Make sure to customise your application to reflect the specific role of Product Manager, Agent Development. Highlight your experience in product management and how it aligns with our values like Customer Obsession and Craftsmanship. This will show us you understand what we're all about!
Be Clear and Concise: We appreciate clarity! When describing your past experiences, be straightforward and focus on the impact you made. Use bullet points if necessary to make it easy for us to read and understand your achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Prepare for Technical Discussions
As a Product Manager, you'll need to communicate complex technical concepts clearly. Brush up on recent AI developments and be prepared to discuss how you would address technical challenges in customer interactions. Practise explaining these concepts in simple terms, as you might encounter both technical and non-technical audiences.
✨Engage with Real Scenarios
Think of real-life scenarios where you've successfully engaged with customers or tackled product challenges. Be ready to discuss how you discovered their needs, presented solutions, and drove outcomes. This will show your potential employer that you can effectively bridge the gap between technical teams and customer requirements.
✨Showcase Your Language Skills
Since this role requires fluency in both German and English, prepare to demonstrate your language skills during the interview. You might be asked to switch between languages or discuss technical topics in both. Practising common phrases and technical jargon in both languages can help you feel more confident.