Office Coordinator, London (Contract)

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At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google\’s earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you\’ll do

• Greet guests at reception and uphold a friendly work environment
• Order and manage office supply inventory (pens, staples, paper, ink, etc.)
• Pick up mail, manage package distribution to employees, schedule package pickups
• Maintain general office organization of kitchens, storage rooms, and self-service stations
• Assemble gift packages (baby gifts, customer gifts)
• Assist with general requests from Executive Assistants to help set up lunches/coffee for customer and internal executive meetings
• Serve as point-of-contact for facilities requests and repairs, liaise with property management
• Assist with onboarding new employees and day-to-day requests from current employees
• You will be expected to be in-office 5 days a week
• This is a 6-month contract role, with the potential to extend or convert to full-time

What you\’ll bring

• 2-4 years in an office coordination or administrative role
• Strong organization and communication skills
• Unreasonable hospitality, willingness to go above and beyond for our employees and guests

Our values

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

Be you, with us

We\’re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn\’t precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Seniority level

Entry level

Employment type

Contract

Job function

Administrative, Project Management, and Customer Service

Sierra is an equal opportunities employer and welcomes applications from all qualified candidates.