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For Companies At a Glance
- Tasks: Partner with product managers to build and ship AI agents for customer conversations.
- Company: Join a dynamic AI company focused on enhancing customer experiences.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Why this job: Make a real impact in AI development while collaborating with innovative teams.
- Qualifications: Strong communication skills and a background in tech or related fields.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
What you'll do
- As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.
- You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.
- Be a trusted advisor to our customers and drive their AI strategies.
- Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.
- Drive execution and delivery of multiple complex, high-visibility agent development projects.
- Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.
- Ensure clear communication across all stakeholders while developing strong relationships.
- Contribute data-driven, strategic insights to customers and internal team decisions.
What you'll bring
- Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.
- Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.
- Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.
- Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.
- Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise. MBA or comparable experience at the intersection of technology and operations is a strong plus.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don't have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend giving people the ability to spend where it matters most
- Free alphorn lessons
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
Strategist, Agent Development (Spanish speaking) in London employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategist, Agent Development (Spanish speaking) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re someone who truly gets their mission and culture.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs. Keep it concise but impactful—think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the position.
We think you need these skills to ace Strategist, Agent Development (Spanish speaking) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for AI and customer experience shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Sierra.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the job description. We love seeing how your skills match our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, avoiding jargon unless it’s necessary. This will help us understand your qualifications without getting lost in the details.
Apply Through Our Website: For the best chance of being noticed, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Communication Skills
As a Strategist, you'll need to convey complex ideas clearly. Practice explaining technical concepts in simple terms, especially in Spanish if that's your strong suit. Consider role-playing with a friend to refine your delivery and ensure you can engage both technical and non-technical stakeholders effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare by thinking of past challenges you've faced in projects and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your critical thinking abilities.
✨Demonstrate Your Leadership Experience
Be ready to discuss your experience managing multiple projects and leading teams. Share specific instances where you inspired others or drove a project to success. Highlight how you balance intensity with support for your team, reflecting Sierra's family-oriented culture.
