At a Glance
- Tasks: Collaborate to build AI agents that enhance customer experiences and drive innovation.
- Company: Join a dynamic tech company focused on human-centric AI solutions.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Other info: Diverse and inclusive culture with opportunities for personal and professional growth.
- Why this job: Be at the forefront of AI technology and make a real impact on customer interactions.
- Qualifications: Strong communication skills and a background in tech or related fields.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Sierra, we are creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‐person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you’ll do
- As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.
- You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high‐quality agents to life.
- Be a trusted advisor to our customers and drive their AI strategies.
- Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.
- Drive execution and delivery of multiple complex, high‐visibility agent development projects.
- Coordinate across technical and non‐technical stakeholders through the full agent development lifecycle process.
- Ensure clear communication across all stakeholders while developing strong relationships.
- Contribute data‐driven, strategic insights to customers and internal team decisions.
What you’ll bring
- Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non‐technical stakeholders, fostering collaboration and driving projects forward with clarity.
- Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.
- Problem‐Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.
- Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.
- Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.
- MBA or comparable experience at the intersection of technology and operations is another strong plus.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend giving people the ability to spend where it matters most
- Free alphorn lessons
Be you, with us
We’re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team.
Strategist, Agent Development (Arabic speaking) in London employer: Sierra
At Sierra, we pride ourselves on fostering a vibrant work culture that prioritises trust, customer obsession, and craftsmanship. Our flexible benefits, including unlimited paid time off and comprehensive health coverage, reflect our commitment to employee well-being and work-life balance. With opportunities for professional growth and a supportive environment, especially in our dynamic San Francisco office, we empower our team to innovate and thrive in the exciting field of AI.
StudySmarter Expert Advice🤫
We think this is how you could land Strategist, Agent Development (Arabic speaking) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Sierra. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Sierra's values. Show how your skills and experiences align with Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
✨Tip Number 3
Practice your communication skills! Being able to convey complex ideas simply is key, especially when talking to non-technical folks.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Sierra.
We think you need these skills to ace Strategist, Agent Development (Arabic speaking) in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your passions and interests.
Tailor Your Application:Make sure to customise your application for the Strategist role. Highlight your relevant experience in AI and customer engagement, and connect it back to our values like Customer Obsession and Craftsmanship. This shows us you understand what we're all about!
Be Clear and Concise:We appreciate clarity! Keep your sentences straightforward and avoid jargon unless it's necessary. Remember, we want to understand your thoughts easily, so make sure your ideas flow logically throughout your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Communication Skills
As a Strategist, you'll need to convey complex ideas clearly. Practice explaining technical concepts in simple terms, especially in Arabic if that's your first language. This will show your ability to bridge the gap between technical and non-technical stakeholders.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare by thinking of past challenges you've faced, how you approached them, and what the outcomes were. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Leadership Experience
Highlight any experience you have in managing projects or leading teams. Be ready to discuss how you inspire others and drive projects forward, especially in high-pressure situations. This will resonate well with Sierra's focus on intensity and teamwork.
