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- Tasks: Drive AI agent development projects and enhance customer experiences.
- Company: Join a dynamic tech company focused on human-centric AI solutions.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Why this job: Be part of a team transforming businesses with innovative AI technology.
- Qualifications: Project management skills and a passion for technology are essential.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
What you'll do:
- Drive the operational framework to build with and support our customers.
- Partner with our Agent Product Managers and Engineers to scope, build, and ship AI agents that handle millions of customer conversations a day.
- Engage with all levels of our customers' enterprise businesses and internal partners.
- Drive execution and delivery of multiple complex, high-visibility agent development projects.
- Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.
- Co-own project planning process including creating and prioritising roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.
- Ensure clear communication across all stakeholders while developing strong relationships.
- Contribute data-driven, strategic insights to project and internal team decisions.
- Collaborate with internal cross-functional teams to share out periodic updates about our customers.
What you'll bring:
- Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.
- Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.
- Entrepreneurial Spirit: A strong bias for action and identifying areas for improvement across the business.
- Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams.
- Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, identify risks and issues, develop mitigation strategies, and handle unexpected challenges.
- Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.
- Organisational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.
Our values:
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don't have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer:
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension) with Sierra match
- Parental Leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary Benefit Stipend
- Free alphorn lessons
Be you, with us. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We encourage you to apply even if your experience doesn't precisely match the job description.
Strategist, Agent Development in London employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategist, Agent Development in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Sierra, they value trust and customer obsession, so be ready to share how you embody these traits.
✨Tip Number 3
Showcase your project management skills during interviews. Talk about specific projects you've led and how you navigated challenges, as this aligns with what Sierra is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Strategist, Agent Development in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with AI and improve customer experiences. Share why this position at Sierra speaks to you personally.
Tailor Your Experience: Make sure to highlight your project management skills and any relevant experience that aligns with our values. We love seeing how your background can contribute to our mission, so don’t hold back on showcasing your achievements!
Be Clear and Concise: We appreciate straightforward communication, especially when it comes to complex topics. Keep your application clear and to the point, ensuring that even non-technical folks can grasp your key messages easily.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Project Management Skills
Since the role requires strong project management skills, prepare to discuss your experience with methodologies and tools. Bring examples of past projects where you successfully coordinated between technical and non-technical stakeholders, highlighting how you ensured on-time delivery.
✨Communicate Clearly and Confidently
Outstanding communication is key for this position. Practice explaining complex technical concepts in simple terms. During the interview, focus on being clear and concise, and don’t hesitate to ask clarifying questions if needed—this shows your engagement and willingness to collaborate.
✨Demonstrate Your Problem-Solving Mindset
Be prepared to discuss challenges you've faced in previous roles and how you approached solving them. Highlight your analytical skills and any data-driven insights you've contributed to projects. This will show your potential to handle unexpected challenges effectively.
