At a Glance
- Tasks: Lead security compliance and build trust in AI customer experiences.
- Company: Join a cutting-edge AI platform focused on human-centric customer experiences.
- Benefits: Enjoy unlimited paid time off, health benefits, and family support.
- Other info: Diverse and inclusive culture that values your unique skills.
- Why this job: Make a real impact in AI governance and customer trust.
- Qualifications: 8+ years in security compliance with strong regulatory knowledge.
The predicted salary is between 80000 - 100000 £ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.
- Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).
- Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.
- Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.
- Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.
- Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.
- Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.
- Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.
You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
- Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
- Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
- Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
- Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.
- Experience working in and/or supporting fintech or AI companies globally.
- Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
- Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.
- Prior experience in customer-facing, sales-adjacent, or deal-support contexts.
- Experience automating global security and compliance workflows.
We build trust with our customers with our accountability, empathy, quality, and responsiveness. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
StudySmarter Expert Advice🤫
We think this is how you could land Security Compliance Manager H/F in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Sierra looking for candidates who are engaged and informed.
We think you need these skills to ace Security Compliance Manager H/F in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Sierra. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Sierra
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Sierra’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
