At a Glance
- Tasks: Manage office operations, create a welcoming environment, and coordinate team events.
- Company: Join Sierra, a cutting-edge AI company focused on enhancing customer experiences.
- Benefits: Enjoy flexible time off, health benefits, and a fun workplace culture.
- Other info: Diverse and inclusive culture that values your unique experiences.
- Why this job: Be the heartbeat of our London office and make a real impact on our team.
- Qualifications: 4-5 years in office management with strong communication and multitasking skills.
The predicted salary is between 40000 - 50000 € per year.
About us
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
What you'll do
- Greet visitors and oversee the day-to-day functioning of the office.
- Ensure the office environment is welcoming, clean, and organised by managing office supplies, equipment, and kitchen inventory.
- Coordinate with building management for office maintenance and repairs.
- Serve as main point of contact of workplace vendors including snacks, plants, catering, janitorial etc.
- Own workplace communication slack channels.
- Help the admin team organise company happy hours, in-office trainings, team lunches and celebratory events.
- Hand out and track company merch for new hires. Send merch packages/gifts when necessary (new baby, partnership, thank you, etc.), executing new inventory orders when necessary.
- Address any office-related issues promptly and effectively, fostering a positive work environment.
- Partner with facilities and real estate team on office improvements.
- Maintain a high level of confidentiality and discretion with all materials and information.
What you'll bring
- 4-5 years of office management or similar experience.
- Strong interpersonal and communication skills and the ability to build relationships with a wide variety of individuals.
- A methodical, process-driven mentality that is focused on both accuracy and efficiency.
- Ability to multitask and meet deadlines with quality products.
- Ability to build relationships, partnering effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness to quickly shift tasks and priorities, and the ability to anticipate the needs of others before they arise.
- Ability to lift, move, and organise office supplies or equipment weighing up to 20 pounds as needed.
Even better...
- Experience supporting and coordinating office moves, space planning, and layout changes.
- Track record of developing workplace programs that enhance employee experience.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (unlimited) paid time off.
- Medical, dental, and vision benefits for you and your family.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family building benefits through Carrot.
- Lunch, as well as delicious snacks and coffee to keep you energized.
- Discretionary benefit stipend giving people the ability to spend where it matters most.
- Free alphorn lessons.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
Office Manager, London employer: Sierra
At Sierra, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises trust, customer obsession, and employee well-being. As an Office Manager in our London office, you'll enjoy flexible paid time off, comprehensive health benefits, and opportunities for personal growth while contributing to a team that values craftsmanship and family. Join us in creating meaningful customer experiences with AI, all within a supportive environment that celebrates diversity and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager, London
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values like Trust and Customer Obsession. This way, you can show how you fit right in with their vibe!
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral. We love seeing familiar faces!
✨Tip Number 3
Prepare some questions that reflect your interest in the role and the company. Ask about their office environment or how they celebrate team successes. It shows you're genuinely interested!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression. Plus, it’s a great chance to reiterate your excitement about joining the team!
We think you need these skills to ace Office Manager, London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application to reflect how your skills and experiences align with the Office Manager role. Highlight your office management experience and how it connects to our values like Trust and Customer Obsession.
Showcase Your Skills:Use specific examples to demonstrate your strong interpersonal and communication skills. We love seeing how you've built relationships in past roles, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sierra
✨Know the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Organisational Skills
As an Office Manager, you'll need to juggle multiple tasks. Prepare to discuss your previous experience in office management or similar roles. Bring examples of how you've successfully managed office supplies, coordinated events, or improved workplace environments to highlight your methodical approach.
✨Build Rapport with Interviewers
Strong interpersonal skills are key for this role. During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Sierra and share your enthusiasm for creating a welcoming office environment. This will show that you value relationships and teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to address office-related issues or improve employee experiences. Be ready to explain your thought process and the outcomes of your actions, showcasing your ability to anticipate needs and act effectively.
