At a Glance
- Tasks: Lead compliance and security initiatives, ensuring customer trust and regulatory alignment.
- Company: Join Sierra, a pioneering platform enhancing customer experiences with AI.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Be at the forefront of AI governance and make a real impact on security practices.
- Qualifications: 8+ years in security compliance with expertise in EU regulations and AI governance.
The predicted salary is between 70000 - 90000 £ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately. Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.
You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
- 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
- Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
- Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
- Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
- Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.
- Experience working in and/or supporting fintech or AI companies globally.
- Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
- Experience navigating cross-border data.
