GTM Operations Manager

What you’ll do:

• Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success.
• Analyzing, optimizing, and implementing sales territories and processes for a fast‑growing sales team.
• Building out prospecting programs and marketing campaigns to drive net new demand.
• Defining and scaling the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
• Working closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post‑sale momentum into durable revenue growth.
• Driving alignment between Sales and Agent Development and optimizing cross‑functional processes and ways of working.
• Working with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design scalable solutions.
• Turning insight into action by analyzing complex datasets and translating findings into clear, executive‑ready recommendations that drive high‑leverage decisions.
• Taking on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development.
• Serving as a versatile, proactive team player, taking on both foundational tasks and high‑impact strategic initiatives that drive the GTM team’s success.
• Leveraging AI‑native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage.

What you’ll bring:

• 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations.
• Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI).
• A detail‑oriented, methodical, and process‑driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast‑paced, dynamic environment.
• Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives.

Even better…

• SQL experience.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
• Previous 0–1 startup or operational experience.

What we offer:

• Flexible (unlimited) paid time off.
• Medical, dental, and vision benefits for you and your family.
• Life insurance and disability benefits.
• Retirement plan dependent on country of employment.
• Parental leave.
• Fertility and family building benefits through Carrot.
• Lunch, as well as delicious snacks and coffee to keep you energized.
• Discretionary benefit stipend giving people the ability to spend where it matters most.
• Free alphorn lessons.

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us:

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.