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For Companies At a Glance
- Tasks: Lead a team to design and deliver cutting-edge AI agents that transform customer experiences.
- Company: Join Sierra, a forward-thinking tech company focused on human-centric AI solutions.
- Benefits: Enjoy unlimited PTO, health benefits, and a supportive work culture.
- Why this job: Shape the future of AI while collaborating with top enterprises and startups.
- Qualifications: Experience in leading engineering teams and strong problem-solving skills required.
- Other info: Diverse and inclusive environment with excellent growth opportunities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About us
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
What you’ll do
- Lead the design and delivery of production‑grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission‑critical, and directly drive Sierra’s growth.
- Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices.
- Partner with large enterprises and cutting‑edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale.
- Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform.
What you’ll bring
- Experience leading engineering teams that build and scale end‑to‑end production systems.
- Strong technical problem‑solving skills and the ability to guide teams through ambiguous, fast‑changing environments.
- A leadership style that blends high standards with empathy, fostering both speed and quality.
- Proven ability to work closely with customers and translate business needs into technical deliverables.
- Excellent communication skills across technical and non‑technical audiences.
- Degree in Computer Science or related field, or equivalent professional experience.
Even better…
- AI‑related experience (experience developing AI agents a plus).
- Experience building or deploying AI/LLM systems in production.
- Background as a founder, engineering lead, or startup builder with high ownership and urgency.
- Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Experience interfacing with customers or leading technical projects with external stakeholders.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (Unlimited) Paid Time Off.
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- Retirement Plan (e.g., 401K, pension) with Sierra match.
- Parental Leave.
- Fertility and family building benefits through Carrot.
- Lunch, as well as delicious snacks and coffee to keep you energized.
- Discretionary Benefit Stipend giving people the ability to spend where it matters most.
- Free alphorn lessons.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers.
Engineering Manager, Agent employer: Sierra
Contact Detail:
Sierra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Manager, Agent
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at Sierra. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by understanding Sierra's values. Show how your experience aligns with Trust, Customer Obsession, and Craftsmanship. It’s all about connecting your story to theirs!
✨Tip Number 3
Practice your technical skills and problem-solving on real-world scenarios. Be ready to showcase how you can lead teams through challenges, just like they do at Sierra.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sierra family.
We think you need these skills to ace Engineering Manager, Agent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for AI and customer experience shine through. We want to see how your values align with ours, so don’t hold back on sharing why you’re excited about the role!
Tailor Your Experience: Make sure to highlight your relevant experience in leading engineering teams and building production systems. We love seeing how your background fits into our mission, so be specific about your achievements and how they relate to the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate good communication. Remember, we’re looking for both technical and non-technical skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sierra
✨Understand the Company Values
Before your interview, take some time to really understand Sierra's core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Technical Expertise
As an Engineering Manager, you'll need to highlight your experience in leading engineering teams and building production systems. Prepare to discuss your technical problem-solving skills and any relevant AI-related experience you have, especially in developing AI agents or deploying AI/LLM systems.
✨Prepare for Customer-Focused Questions
Since Sierra places a strong emphasis on customer obsession, be prepared to discuss how you've worked closely with customers in the past. Think of instances where you translated business needs into technical deliverables and how you ensured high customer impact through your projects.
✨Demonstrate Leadership Style
Your leadership style is crucial for this role. Be ready to talk about how you blend high standards with empathy. Share examples of how you've fostered a collaborative environment that encourages both speed and quality, and how you've guided teams through fast-changing situations.