Security and Compliance Manager in Bristol

hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. Remember to check your CV before applying. Also, ensure you read through all the requirements related to this role.

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

What you'll do:

• Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.
• Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).
• Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.
• Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness.
• Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.
• Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.
• Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.
• Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.
• Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.

Who you'll work with:

You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.

What you'll bring:

• 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
• Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
• Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible.
• Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
• Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
• Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs.
• Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.

Even better...

• Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.
• Experience working in and/or supporting fintech or AI companies globally.
• Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
• Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.
• Prior experience in customer-facing, sales-adjacent, or deal-support contexts.
• Experience automating global security and compliance workflows.

Our values:

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
• Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones.
• Craftsmanship: We get the details right, from the words on the page to the system architecture.
• Intensity: We know we don't have the luxury of patience. We play to win.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes.

What we offer:

• Flexible (unlimited) paid time off.
• Medical, dental, and vision benefits for you and your family.
• Life insurance and disability benefits.
• Retirement plan dependent on country of employment.
• Parental leave.
• Fertility and family building benefits through Carrot.
• Lunch, as well as delicious snacks and coffee to keep you energized.
• Discretionary benefit stipend giving people the ability to spend where it matters most.
• Free alphorn lessons.

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.

We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.