At a Glance
- Tasks: Create engaging onboarding content and lead developer training for our AI platform.
- Company: Join a dynamic tech company focused on enhancing customer experiences with AI.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Other info: Work alongside industry leaders and contribute to innovative projects.
- Why this job: Be part of a mission to revolutionise AI development and connect with a global community.
- Qualifications: Experience in software development and a passion for educating others.
The predicted salary is between 60000 - 80000 £ per year.
About us
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
What you’ll do
- Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
- Lead the creation and execution of developer training and enablement programs.
- Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
- Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
- Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
What you'll bring
- Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
- Degree in Computer Science or related field, or equivalent professional experience.
- 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
- Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
- Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
- Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
- Demonstrated experience in designing and executing technical training, certification, or community initiatives.
Even better...
- Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
- Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
- Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor.
- Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don’t have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
Developer Relations Engineer in London employer: Sierra Limited
At Sierra, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that prioritises trust, customer obsession, and family values. Our London office offers flexible paid time off, comprehensive health benefits, and unique perks like free alphorn lessons, all while providing ample opportunities for professional growth in a fast-paced, innovative environment. Join us to be part of a team that not only values your contributions but also supports your personal and professional journey.
