Field Service Engineer in Four Oaks

Overview: Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer.

Find out if this opportunity is a good fit by reading all of the information that follows below.

Benefits:
Profit share bonus scheme
25 days holiday plus bank hols
Extra day off for your birthday
Private medical insurance
Life assurance
Long term service awards
Employee assistance programme
PerkBox
Critical illness insurance
Group income protection insurance
Dental insurance
Travel insurance
Good pension scheme
Death in service benefit
Private healthcare

Remit:
Exceptional opportunity to join a leading organisation within CNC machine tools and factory automation, offering a permanent position with excellent opportunities for technical development and career progression
The successful Field Service Engineer will provide field-based technical support to customers across the UK and Ireland, primarily supporting CNC machine tools
This position will suit an experienced CNC Service Engineer with strong mechanical and electrical fault-finding skills and a background in servicing, maintaining and repairing industrial machine tools
This is an excellent opportunity for an experienced engineer looking to further develop their technical expertise across a wider range of CNC machinery and automation systems

Role:
In the role of Field Service Engineer, you will diagnose and repair faults on CNC machine tools and associated equipment at customer sites
You will Install, commission, service and maintain CNC machine tools in line with established company guidelines
You will be required to Diagnose and resolve mechanical, electrical, pneumatic, hydraulic and software-related issues
Complete machine inspections, adjustments, geometry checks and component replacements
Provide technical support to customers to maximise machine uptime and minimise production downtime
Liaise with internal teams to source parts and assist with the resolution of complex technical faults
Support a range of CNC machine tools and automation equipment as required
Provide customers with guidance and training on machine operation, maintenance and safety
Complete accurate service reports detailing work completed, parts used and any outstanding actions
Maintain accurate service histories and record time, travel and parts usage through internal ERP systems
Build and maintain strong customer relationships through professional and responsive technical support
Identify opportunities for additional service, spare parts and training requirements
Ensure compliance with company and customer health, safety and environmental requirements, including RAMS, permits, isolation and site access procedures
Maintain and develop technical knowledge of CNC controls, machine tools and automation systems
Travel throughout the UK and Ireland, including overnight stays, occasional out-of-hours work and overseas travel where required
Contribute to service utilisation, customer satisfaction and wider service-related KPIs

Experience

Requirements:

Minimum 4 years' field service experience within the CNC machine tool or industrial equipment sector
Proven experience servicing, maintaining and repairing CNC machine tools
Strong mechanical and electrical fault-finding skills
Technical qualification in a relevant engineering discipline such as BTEC, City & Guilds, NVQ or equivalent industry experience
Experience with CNC controls would be advantageous, although training will be provided
Strong understanding of industrial machinery, controls and associated systems
Strong analytical, diagnostic and problem-solving skills
Excellent communication and customer service skills
Self-motivated and able to work independently in a field-based environment
Full UK Driving Licence
Willingness to travel throughout the UK and Ireland, including overnight stays and occasional overseas travel
Ability and drive to develop technical expertise across a wider range of products and systems

Key Words: "Field Service Engineer", "Service Engineer", "CNC Service Engineer", "CNC Engineer", "Field Engineer", "Maintenance Engineer", "Installation Engineer", "Commissioning Engineer", "CNC Machine Tools", "CNC Machinery", "Machine Tools", "Industrial Machinery", "Automation", "Electrical Fault Finding", "Mechanical Fault Finding", "CNC Controls"
FOOTER
Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.
For all UK job positions work seekers must be eligible to work and live in the UK

Sierra 57 Consult –
Technical Engineering & Manufacturing Recruitment Specialist – Plastics, Packaging & Precision Engineering
"Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable".
Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. xohmjla
If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google "Sierra 57" & register with us.