At a Glance
- Tasks: Design and manage bespoke luxury travel itineraries across multiple countries.
- Company: Private luxury travel membership focused on exceptional service and personalization.
- Benefits: Flexible remote work, competitive salary, and opportunities for creativity in travel planning.
- Other info: Join a dynamic team dedicated to delivering seamless travel experiences.
- Why this job: Create unforgettable travel experiences tailored to individual preferences and interests.
- Qualifications: Experience in luxury travel planning and strong organisational skills required.
The predicted salary is between 38700 - 47300 £ per year.
We are seeking an experienced Luxury Travel Planner with a strong background in custom touring and complex, multi-country itineraries
Our members travel throughout the world and expect each journey to be thoughtfully designed around their interests, preferences, and pace.
A single trip might involve several countries, multiple hotels and villas, private flights and transfers, local guides, exclusive experiences, and detailed daily arrangements.
We are looking for someone who can see the entire journey, connect every moving part, and create an itinerary that feels effortless for the member.
- What you’ll do
- Design and manage highly customized trips, from the initial planning conversation through the member’s return home.
- Build complex itineraries across multiple cities, countries, and regions, ensuring each part of the journey flows seamlessly.
- Research and arrange luxury accommodations, private and commercial flights, ground transportation, guides, touring, and experiences.
- Work closely with destination partners and local experts to develop personalized touring programs.
- Create detailed daily itineraries that account for timing, logistics, preferences, and contingencies.
- Research destinations and present thoughtful recommendations for where to go, what to experience, and how best to travel between locations.
- Communicate directly with hotels, destination management companies, guides, transportation providers, and other partners.
- Present clear options, pricing, and availability, ensuring recommendations align with the member’s expectations.
- Confirm and reconfirm every aspect of a trip before departure and coordinate changes during travel.
- Anticipate logistical challenges and resolve disruptions quickly and calmly.
- Maintain accurate records of member preferences, bookings, deadlines, and vendor communications.
- Keep members and internal teams informed throughout the planning process.
- Collaborate with our lifestyle concierge team on dining, events, and other requests that complement a trip.
- What we’re looking for
- Significant experience planning luxury international travel
, particularly customized touring and complex itineraries.
- Experience coordinating trips across multiple destinations and countries.
- Strong knowledge of luxury hotels, villas, private guides, destination management companies, and transportation.
- A network of trusted destination partners and travel suppliers is highly valued.
- Excellent itinerary-building skills and a strong understanding of how to coordinate timing and logistics across a trip.
- The ability to research unfamiliar destinations and develop informed, compelling recommendations.
- Exceptional attention to detail, organization, and follow-through.
- Clear, polished communication and confidence working directly with members and vendors.
- Strong judgment and the ability to manage multiple complex trips at once.
- A proactive approach to solving problems and ensuring nothing falls through the cracks.
- Comfort using digital tools to manage itineraries, requests, and communications.
- What success looks like
Each itinerary is personalized, accurate, and easy for the member to follow.
Every transfer, guide, hotel, and experience is coordinated and confirmed.
The member feels that their journey has been thoughtfully planned around them and that the details are being managed.
The right person will bring both the creativity to design exceptional journeys and the discipline to execute them.
About Us
We are a private luxury travel and lifestyle membership serving individuals and families who expect exceptional service, access, and personalization.
We work closely with our members to understand their preferences and manage the details that make their experiences seamless.
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Luxury Travel Planner | Touring & Custom Itineraries (London Remote) employer: Sienna Charles
Sienna Charles provides a unique opportunity for travel planners to create luxurious and personalized travel experiences for clients. The company fosters a collaborative culture that encourages professional growth and innovation in the luxury travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Planner | Touring & Custom Itineraries (London Remote)
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Sienna Charles who are looking for fresh talent for roles like Luxury Travel Planner | Touring & Custom Itineraries (London Remote).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
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We think you need these skills to ace Luxury Travel Planner | Touring & Custom Itineraries (London Remote)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Planner | Touring & Custom Itineraries (London Remote) role at Sienna Charles.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Planner | Touring & Custom Itineraries (London Remote) position at Sienna Charles.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Sienna Charles.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Sienna Charles's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Planner | Touring & Custom Itineraries (London Remote).
How to prepare for a job interview at Sienna Charles
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Sienna Charles.
