At a Glance
- Tasks: Lead automation design for conveyancing processes and enhance workflow efficiency.
- Company: Dynamic private equity-backed B2B company in the UK real estate sector.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with strong demand for innovative solutions.
- Why this job: Make a significant impact by transforming manual processes into automated solutions.
- Qualifications: Experience in process mapping and automation, preferably with Sierra AI or similar tools.
The predicted salary is between 36000 - 60000 € per year.
I’m supporting a private equity-backed B2B portfolio company that delivers mission-critical services to its clients. They operate in the UK real estate/conveyancing space.
What you will do (core responsibilities)
- Own end-to-end process design for automating conveyancing
- Lead the design of automation across the full conveyancing workflow
- Identify where AI/automation can take over vs. where humans remain in the loop
- Assess each workflow step and determine automate, assist, or keep manual
- Translate analysis into concrete product/solution requirements
- Define AI requirements by scenario (e.g., broker/client calls requesting updates)
- Produce clear process maps and specifications for engineering/architecture
- Create current-state and future-state process maps
- Build a credible business case
- Quantify impact on unit cost (cost per case), throughput, SLA performance, and CX
- Work cross-functionally at speed
- Partner with product, engineering, operations, customer service, and senior leadership
- End-to-end current-state and future-state process maps for conveyancing
Must have:
- Process Mapping and automation programmes end-to-end
- Sierra AI end-to-end implementation is strongly preferred or competitor like (Intercom, Decagon)
- AI alternative: PolyAI or Palora
The business has strong demand and a clear value proposition, but the underlying delivery model remains highly manual, with a large portion of work driven by customer service interactions.
Do share your CV to Pelo@thesienapartnership.com and an available time to speak over phone, looking forward to discussing.
Interim Program Director employer: Siena Partnership
As an Interim Program Director at our private equity-backed B2B portfolio company, you will thrive in a dynamic work culture that prioritises innovation and collaboration within the UK real estate sector. We offer competitive benefits, a commitment to employee growth through hands-on experience with cutting-edge automation technologies, and the unique opportunity to shape the future of conveyancing processes while working alongside industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Program Director
✨Tip Number 1
Network like a pro! Reach out to people in the real estate and automation sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising your process mapping and automation knowledge. Be ready to discuss how you've tackled similar challenges in the past. We recommend using real-life examples to showcase your skills and experience.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for roles that match your skills, especially in automation and process design. Tailor your approach to each company!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Interim Program Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Interim Program Director. Highlight your experience with process mapping and automation, especially in the B2B or real estate sectors. We want to see how your skills align with our needs!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead automation projects. Use metrics where possible to quantify your impact, like cost savings or efficiency improvements. This helps us see the value you can bring!
Be Clear and Concise:In your application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It streamlines the process for us and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Siena Partnership
✨Know Your Automation Inside Out
Make sure you understand the ins and outs of automation in the conveyancing process. Brush up on your knowledge of AI tools like Sierra AI, PolyAI, or Palora, and be ready to discuss how they can enhance efficiency. This will show that you're not just familiar with the tech but can also apply it strategically.
✨Map It Out
Since process mapping is a key part of the role, practice creating current-state and future-state process maps. Bring examples to the interview that demonstrate your ability to assess workflows and identify areas for automation. This hands-on approach will impress your interviewers and highlight your practical skills.
✨Quantify Your Impact
Be prepared to discuss how you would quantify the impact of automation on unit costs, throughput, and customer experience. Think of specific metrics you’ve used in past roles and how they relate to the responsibilities of the Interim Program Director position. This shows you can back up your ideas with data.
✨Cross-Functional Collaboration
Highlight your experience working cross-functionally with teams like product, engineering, and operations. Share examples of how you've successfully partnered with different departments to drive projects forward. This will demonstrate your ability to work at speed and align with the company's collaborative culture.
