Siena seeks a Product Manager to own the core agent platform, shaping how agents decide what to do, how they perform, and how customers view that performance. You will set the roadmap for platform expansion and build the measurement and testing that keeps it improving, ensuring customers see clear, real-time activity.
You are a strong problem solver with 3+ years in CX, ecommerce, helpdesk, or AI automation, and you routinely work with AI tools to guide product decisions and customer demos.
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Product Manager, AI Agent Platform Leader employer: Siena AI
Siena is an exceptional employer for those seeking to make a significant impact in the creative field. With a fully distributed global team, we foster a culture of autonomy and ownership, allowing you to shape the future of customer experience while working at a fast pace without bureaucratic constraints. Our commitment to employee growth is evident through our learning budget and the opportunity to work with cutting-edge AI tools, ensuring that your contributions are valued and your career can flourish.
