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For Companies At a Glance
- Tasks: Manage partner queries and maximise revenue opportunities in a dynamic environment.
- Company: Join Siemens, a leader in financial services with a focus on innovation.
- Benefits: Enjoy flexible working hours, generous leave, and a performance-based bonus.
- Other info: Embrace a diverse workplace that values your unique perspective.
- Why this job: Be part of a team that drives business growth and builds strong relationships.
- Qualifications: Strong communication skills and experience in call handling are essential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Siemens Manchester, England, United Kingdom
Sales Support Administrator (Partner Services) role at Siemens Financial Services. This is a hybrid role which will allow you to split your time 2/3 days a week between home and the office.
Responsibilities
- Managing all partner queries and requests in an accurate and timely manner.
- Maximising revenue opportunities for SFS through identification and capture of new business opportunities.
- Support, manage and oversee the maintenance programs including queries relating to self-invoicing, maintenance inflations.
- Manage the Partner Services e-mail inbox ensuring all queries are turned around within the given SLA timings.
- Carry out financial adjustments as required, ensuring compliance with all associated controls and processes.
- Sign off and amend all dealer amendments i.e. bank account changes etc.
- Ensure high levels of communication with key customers both internally and externally.
- Maintain relationships with established dealers/suppliers.
- See beyond the departments boundaries to keep up to date with all forms of communication within Siemens Financial Services.
Qualifications
- Excellent communication skills.
- Experience in call handling, build rapport, and maintaining close business relationships.
- Ability to develop and implement new, more effective ways of working.
- Plan time effectively to manage changes in workflow, periods of increased demand.
- IT literate, with ability to use a range of systems.
Advantageous
- Previous experience working with Alfa and Zendesk.
- Experience working within financial services.
What can we offer?
- Performance-Based Bonus: Quarterly bonus linked to individual and company performance.
- Flexible Working Hours: Flexible working arrangements for healthy work-life balance.
- Pension Plan: Generous pension scheme, with employer contributions up to 10%.
- Time Off: 26 days of annual leave (plus bank holidays), with option to buy or sell an additional 5 days.
- Private Healthcare – Free BUPA plan, plus subsidised healthcare for immediate family.
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Not specified
- Industry: Automation Machinery Manufacturing
Equal Opportunity
We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that diverse minds drive innovation. If you have any specific requirements during the application and interview process, please let us know.
Note: Referrals increase your chances of interviewing at Siemens by 2x. Get notified about new Sales Support Administrator jobs in Manchester, England, United Kingdom.
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Sales Support Administrator (Partner Services) employer: Siemens
Contact Detail:
Siemens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator (Partner Services)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Siemens through LinkedIn. A friendly chat can give us insider info and might even lead to a referral, which can double your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by researching Siemens and their Partner Services. We should know their values and recent projects inside out. This shows genuine interest and helps us tailor our answers to what they’re looking for.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on common questions related to sales support and communication skills. The more we practice, the more confident we’ll feel when it’s our turn.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it shows we’re proactive and keen on the opportunity.
We think you need these skills to ace Sales Support Administrator (Partner Services)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Administrator role. Highlight your communication skills and any relevant experience in managing partner queries, as these are key aspects of the job.
Showcase Your IT Skills: Since the role requires being IT literate, mention any systems you've used before, especially if you have experience with Alfa or Zendesk. We want to see how tech-savvy you are!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Siemens
✨Know Your Stuff
Before the interview, make sure you understand Siemens Financial Services and the role of a Sales Support Administrator. Familiarise yourself with their services, especially around partner queries and revenue opportunities. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively handled queries or built rapport in previous positions. Think about specific situations where your communication made a difference, and be ready to share these during the interview.
✨Demonstrate Your IT Savvy
Being IT literate is crucial for this position. Brush up on any relevant systems like Alfa and Zendesk, and be prepared to discuss your experience with them. If you have examples of how you've used technology to improve processes or manage workflows, definitely bring those up!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the role is right for you. Consider asking about the team dynamics, how they measure success in the role, or what challenges the team is currently facing.