At a Glance
- Tasks: Provide on-site and remote technical support for rolling stock issues.
- Company: Leading engineering company in Greater London with a focus on innovation.
- Benefits: Mental health support, subsidised healthcare, and personal growth opportunities.
- Why this job: Transform everyday challenges and grow your skills in a supportive environment.
- Qualifications: Engineering qualifications and a valid UK driving licence required.
- Other info: Join a dynamic team dedicated to excellence and innovation.
The predicted salary is between 36000 - 60000 £ per year.
A leading engineering company in Greater London is seeking a Technical Support Engineer to support their Rolling Stock and Customer Service Business. You will provide on-site and remote technical support, investigate rolling stock issues, and prepare analytical reports.
The ideal candidate possesses engineering qualifications and a valid UK driving license.
Benefits include mental health support, subsidized healthcare, and opportunities for personal growth. Join us to transform the everyday and grow your skills in a supportive environment.
Rail Technical Support Engineer - 24/7 On-Site (London) employer: Siemens
Contact Detail:
Siemens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Technical Support Engineer - 24/7 On-Site (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to rolling stock. We should also be ready to discuss how we can contribute to customer service improvements.
✨Tip Number 3
Showcase our problem-solving skills! During interviews, share specific examples of how we've tackled technical issues in the past. This will demonstrate our hands-on experience and analytical abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the team.
We think you need these skills to ace Rail Technical Support Engineer - 24/7 On-Site (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering qualifications and any relevant experience in technical support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Problem-Solving Skills: As a Technical Support Engineer, you'll need to tackle rolling stock issues head-on. In your application, share examples of how you've successfully resolved technical challenges in the past. We want to see your analytical skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Siemens
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially related to rolling stock. Familiarise yourself with common issues and solutions in the industry. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to think on your feet, which is crucial for a Technical Support Engineer.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as a customer reporting a fault. Think about your approach to troubleshooting and how you would communicate with customers. Practising these scenarios can help you feel more confident during the interview.
✨Emphasise Teamwork and Communication
Since you'll be working closely with both the engineering team and customers, highlight your teamwork and communication skills. Share examples of successful collaborations and how you’ve effectively communicated complex information to non-technical stakeholders.