Service Delivery Engineer - Bedford

We’re looking for a detail-oriented Service Delivery Engineer for our Bedford Depot. You’ll be at the heart of maintaining and improving fleet performance for the CL360 Desiro Classic. Your role will be critical in ensuring reliability and safety standards while working collaboratively with key stakeholders within Siemens and for the customer.

You’ll make an impact by:

• Reviewing daily service-affecting failures, supporting fault rectification, and coordinating maintenance plans.

• Prioritising daily workloads and attending customer meetings to address service incidents.

• Working with Technical and Performance Engineers to analyse data, plan proactive maintenance, and implement modifications.

• Working closely with the Fleet Delivery Manager and Head Of Production to drive success on contract deliverables.

• Reviewing materials usage, completing paperwork, and collaborating on claims to improve material efficiency.

• Participating in continuous improvement initiatives, developing cross-functional processes, and implementing PDCA methodologies.

• Implementing safe systems, monitoring HSQE compliance, and engaging with behavioural safety programs.

• Management or supervisory experience in a technical position, with proven leadership and technical expertise in rolling stock maintenance procedures.

• An Engineering ONC qualification (or equivalent experience) combined with strong IT proficiency and excellent communication skills.

• Strong organisational skills to plan and prioritise workloads effectively while collaborating with diverse stakeholders.

• A commitment to development by fostering a high-performance culture, driving team growth, and promoting learning initiatives.

• Familiarity with continuous improvement techniques and a proactive approach to streamlining processes.

• A safety-first mindset through understanding HSQE policies, implementing safe systems, and fostering an environment of safe practices.

• Knowledge of Health, Safety, and Environment legislation and contract or commercial awareness (preferred).

Our compensation package includes a competitive salary, company bonus, holiday allowance and pension.

We celebrate the fact that our employees are individuals and have different wants and needs. With this in

mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

TransformTheEveryday with us, with your #PassionForMobility

We value your unique identity and perspective and are fully committed to providing equitable opportunities

and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us!