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- Tasks: Provide technical support and investigate performance improvements for Eurostar's rolling stock.
- Company: Siemens Mobility, a leader in innovative transportation solutions.
- Benefits: Competitive salary, flexible benefits, company bonus, and holiday allowance.
- Why this job: Join a dynamic team and make a real impact in sustainable transport.
- Qualifications: Engineering qualification or experience in mechanical/electrical environments preferred.
- Other info: Embrace growth opportunities in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Siemens Mobility is dedicated to pioneering the future of transportation. Our dynamic team is always exploring new ways to drive innovation and efficiency in rail. We are searching for forward-thinkers who are eager to challenge themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team.
We are currently recruiting for a Technical Support Engineer to join our Siemens Mobility Rolling Stock business! Based out of the Temple Mills Depot in London and supporting the Eurostar project, you will work with the technical and performance team to offer technical support to the customer's maintenance teams, carry out technical investigations, and identify performance improvements.
You will make a difference by:
- Providing technical support for the Siemens TSSSA team and customer's maintenance team on-site and at incidents off-depot.
- With minimal supervision investigate rolling stock casualties and undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan.
- Supporting the completion of campaigns to contribute towards the improved safety and performance of the fleet.
- Regularly monitoring train defects and failures in traffic and liaising with the customer.
- Mitigating the risk of in-service failures through proactive intervention.
- Downloading and processing train diagnostic data, and undertaking fault finding to an advanced level.
- Producing complex, analytical technical reports on fault investigation.
- Acting as Siemens representative on shift, providing technical support to the Operator's maintenance staff.
- Assisting other team members, both Siemens and customer, with the development of technical skills by acting as a mentor.
- Specialising in areas of technical expertise.
Your success will be grounded by:
- Relevant engineering qualification or experience in a mechanical/electrical engineering environment.
- In-depth knowledge of Rolling Stock systems/procedures including schematics, fault finding techniques and download analysis (preferred).
- Experience of Rolling Stock Maintenance and Campaign Planning activities (preferred).
- Ability to complete all records of actions and operations accurately and to procedures.
- Ability to fault-find using a number of different methods including diagnostic software.
- Ability to understand and interpret relevant technical publications.
- Ability to produce and analyze detailed analytical technical reports.
Important to note: Due to the requirements to align with legal responsibilities imposed on us by the Working Time Regulations, ROGS Regulations and other Railway Group Standards, we advise that successful candidates are based up to 1 hour from the depot.
You will benefit from: Our compensation package includes a competitive salary, company bonus, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us! We are a Disability Confident Employer and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter, who will be happy to support you.
At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don't match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.
Technical Support Engineer - Eurostar employer: Siemens Mobility
Contact Detail:
Siemens Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Eurostar
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Siemens Mobility on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about rolling stock systems and fault-finding techniques. We want to see your passion for the role shine through!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've tackled technical challenges before. We love candidates who can think on their feet and come up with innovative solutions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Siemens Mobility.
We think you need these skills to ace Technical Support Engineer - Eurostar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Support Engineer role. Highlight any relevant engineering qualifications or experience in mechanical/electrical environments, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable transport solutions and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love forward-thinkers who can demonstrate their ability to investigate and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Siemens Mobility
✨Know Your Stuff
Make sure you brush up on your knowledge of rolling stock systems and fault-finding techniques. Familiarise yourself with the technical publications relevant to the role, as you'll likely be asked to demonstrate your understanding during the interview.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved technical issues. Think about times when you had to investigate a problem with minimal supervision and how you approached it. This will showcase your ability to handle real-world challenges.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with both Siemens and customer maintenance teams, be prepared to talk about your experience in collaborative environments. Highlight instances where you've mentored others or contributed to team success, as this aligns with the role's expectations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company and the role. Inquire about the team's current projects or challenges they face in the Eurostar project. This demonstrates your enthusiasm and forward-thinking mindset.
