Senior Building Automation Service Specialist in Plymouth

Overview

Smart Infrastructure Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Transform the everyday with us!

Responsibilities

• Our Service Specialists perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service.
• Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed.
• Serve as the face of Siemens, interacting with customers to help save energy and money and contribute to a more sustainable future.
• Execute digitalization and standard service operations strategies.
• Work with multiple internal service teams including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and complete required training as outlined in the training path.
• Follow mandatory policies, procedures, and standards; may coordinate with contractors on job sites; maintain tools and test equipment.
• Support after hours during on-call rotation; respond to service calls (emergency and on-site) as assigned; perform repairs on all automation system types.
• Complete service ticket documentation per policy; maintain preventive maintenance schedules.
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assist with training.
• Identify and report system discrepancies; suggest upgrade opportunities; assist in pricing repairs and upgrades to existing agreements; perform system checkout and startup on projects.
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs; perform other duties as assigned.
• Develop strong working relationships with internal and external customers; identify needs and resolve issues.
• Work overtime as needed; compressed schedules may require extended hours to meet commitments.
• Work rotational on-call and/or minimal overnight travel.
• Use Siemens technology and devices, work remotely, identify and quote deficiency repairs, and manage deadlines.

Qualifications

Basic Qualifications:

• Electro-mechanical experience (either in a previous role or through education) and user PC/software skills.
• 3+ years of experience performing preventive maintenance and diagnostics of automation systems.
• On-the-job experience with open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking.
• Engineering concepts, programming, job start-up and checkout, and troubleshooting.
• Ability and willingness to work in various environments including climbing ladders, scaffolds, and high lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in varying conditions.
• Must be able to use hand tools, laptop, email, smartphone, and tablet; able to carry and move equipment weighing up to 75 pounds unassisted.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Must be 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:

• High school diploma or state-recognized GED.
• Experience installing and servicing electronic control or HVAC equipment; 1+ year.
• Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
• Engineering and programming (PLC or BMS) background.

Ready to create your own journey? Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Commitment to Equity and Inclusion

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Benefits and Pay

You’ll Benefit From: Siemens offers a variety of health and wellness benefits. Details regarding our benefits can be found here: Benefits Quickstart.

Pay Range: The pay range for this position is $57,120 - $97,920 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.