At a Glance
- Tasks: Lead a dynamic team in service operations for building automation and safety systems.
- Company: Siemens, a global leader in technology and innovation.
- Benefits: Competitive salary, annual incentives, and opportunities for professional growth.
- Other info: Join a diverse workplace committed to inclusion and career development.
- Why this job: Make a real impact in a role that champions safety and customer satisfaction.
- Qualifications: Experience in team supervision and project management; HVAC knowledge is a plus.
Position Location: This role supports our Plymouth, MI branch location, serving customers throughout the greater Detroit, MI area. Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare.
Responsibilities
- Lead and manage a team responsible for service work for building automation, fire, life safety, sprinkler, and security systems.
- Coordinate all activities for service agreements, service migration, installed projects, and ensure quality assurance activities such as sales‑to‑service and projects‑to‑service turnover, final project walkthroughs, service agreement scope reviews, and final information turnover to inspection teams.
- Support contract profitability through cost containment procedures and processes, ensuring contract requirements are met and performed to a high standard.
- Develop customer relationships and maintain high levels of customer satisfaction, ensuring effective communication and determining technical labor loading for proper resource coverage.
- Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements, providing training, and enforcing adherence to organizational processes, tools, and workflow standards.
Basic Qualifications
- Associate degree from a two‑year college or technical school.
- Up to 8 years of experience supervising teams.
- Industry experience with strategic planning, contracting, project management, account management, and all aspects of general business management.
- Demonstrated understanding of financial reporting and ability to apply cost control measures.
- Familiarity or experience with HVAC, Building Automation, or Fire Alarm Systems.
- Ability to obtain NICET Level II Fire Alarm certification within 12 months.
- Strong organizational and interpersonal skills.
- Experience with Microsoft Office.
- Verbal and written communication skills in English.
- 21 years of age with a valid driver’s license and limited violations; eligible for Siemens’ fleet vehicle program.
- Legally authorized to work in the United States on a continual and permanent basis without sponsorship.
Preferred Qualifications
- 8+ years of experience supervising teams.
Pay range: $151,800 – $260,300 annually with an annual incentive target of 20% of base salary.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please complete the accommodations form at the provided link or contact the AskHR team at 1‑866‑743‑6367.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information.
StudySmarter Expert Advice🤫
We think this is how you could land Area Service Operations Manager in Plymouth
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Siemens Mobility.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Siemens Mobility, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Siemens Mobility and may help you secure that full-time position sooner!
We think you need these skills to ace Area Service Operations Manager in Plymouth
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Siemens Mobility.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Area Service Operations Manager role at Siemens Mobility. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Siemens Mobility
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Siemens Mobility.
