Key Account Manager

What if your next role actually made you excited for Mondays? At Siemens Mobility, we believe our people are the cornerstone of our success. We are committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the Rail industry.

Siemens Mobility is a global market leader in rail infrastructure, shaping the future of transportation through cutting‑edge technology, digital innovation, and sustainable engineering. As part of our Rail Infrastructure business, you’ll join a team that is transforming how people and goods move, making rail travel safer, smarter, greener, and more efficient.

We are recruiting for an experienced Key Account Manager to join us at Siemens Mobility – Customer Services, Rail Infrastructure business. Reporting directly to the Lead Account Manager of Customer Services (CS), you will be working closely with all disciplines within the CS team and the wider business to ensure successful account management and business generation from new and existing markets within your allocated regions. You will be responsible for the business development and sales growth across the portfolio.

Please note that this is a hybrid role, with a working pattern that combines home working and time at The Lantern (London). The role will also require travel beyond the primary office location, including evening engagements and events with customers, some international travel, and occasional overnight stays.

You’ll make a difference by…

• Strategically leading the commercial performance of key customer accounts, unlocking sustainable growth and maximising long‑term value across accounts such as London Underground and Irish Rail.
• Building, nurturing and retaining trusted strategic relationships, positioning Siemens as a partner of choice while identifying new opportunities for mutual growth.
• Developing and executing robust customer account and business development plans, ensuring clear and effective strategic messaging across internal and external stakeholders.
• Shaping and securing new business opportunities through early engagement, including defining innovative capture plans and leading customer‑focused proposal development across the bid lifecycle.
• Acting as the voice of the customer, fostering authentic engagement from early business development through to contract award to enhance satisfaction and revenue.
• Driving insight‑led growth through market and competitor analysis, identifying digital and service innovation opportunities aligned with global initiatives and evolving customer needs.

What you’ll need to succeed…

• Proven sales and account management experience within a large‑scale, customer‑focused technology or maintenance environment, with consistent delivery against targets.
• A strong track record in value‑based business development, identifying, shaping and converting opportunities into measurable customer and business outcomes.
• Excellent communication, negotiation and presentation skills, with the ability to build and maintain high‑impact customer relationships.
• Strong analytical capability and market awareness, including understanding of the UK rail sector and infrastructure project lifecycle, to support planning and growth.

Must Haves:

• Commercial awareness and sound judgement, combined with a high level of integrity and confidence when engaging stakeholders at all levels.
• Resilience, drive and adaptability, with the ability to perform under pressure, solve complex problems and meet challenging deadlines.

At Siemens Mobility, we believe that work should work for you. We go beyond standard benefits to create an environment where our people feel supported, empowered and valued both professionally and personally.

Wellbeing: Flexible working, 24/7 Mental health support, Subsidised gym memberships, Subsidised Bupa healthcare, Enhanced sick pay.

Financial: Match and More pension, Life assurance, Perks at Work discounts, Cycle to Work scheme, Annual Bonus.

Family: Day‑one parental rights, Shared parental leave, Extra holidays for length of service, Enjoy 26 days annual leave (plus public holidays), with the flexibility to buy or sell up to 5 days each year, volunteering days and sabbaticals.

Personal Growth: Access to online learning, Support for external training and development opportunities, Inclusive culture promoting equality and belonging, Active employee networks, Opportunities to grow your skills and career.

Join Siemens Mobility where your wellbeing, growth, and future matter. We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

We are a Disability Confident Leader and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter, who will be happy to support you.

At Siemens, we promote a growth mindset, the self‑belief that we can learn and grow, take on new challenges and adapt to change. If you don't match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.