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- Tasks: Lead field and workshop operations, ensuring safety and efficiency.
- Company: Siemens, a leader in smart infrastructure and manufacturing.
- Benefits: Hybrid working, generous pension, 26 days leave plus bank holidays.
- Why this job: Shape the future of operational excellence and make a real impact.
- Qualifications: Experience in safety-critical environments and strong leadership skills.
- Other info: Inclusive workplace that values diverse perspectives and innovation.
The predicted salary is between 60000 - 80000 £ per year.
Shape the future of field and workshop excellence at Siemens. Lead the people, processes and performance that keep our operational delivery strong and customer-focused.
As Head of Field Service & Workshop Operations, you will drive operational excellence at our Hebburn site and across Field Services. You will lead a multidisciplinary team to deliver safe, efficient and high-quality field and workshop operations aligned with Siemens’ strategic goals. This role centres on strong technical leadership, safety, people development and continuous improvement. This role places people, safety, and continuous improvement at its core, making it an exceptional opportunity for a technically strong and people-focused leader.
Role and Responsibilities
- Manage operational resources, people, plant, materials and tools to meet delivery targets within budget.
- Lead technical excellence across field and workshop processes, working methods and quality standards.
- Contribute to business strategy and advise Product Line Management on new portfolio implications.
- Oversee quality assurance, including performance measures, quality control and timely NCR reporting.
- Drive continuous improvement and best-practice initiatives across teams.
- Develop and maintain effective cross-functional processes.
You Will Be Required To
- Manage employee safety and wellbeing, using available welfare tools and support services.
- Conduct proactive resource load planning and address underutilisation or constraints early.
- Support sales and tendering activities.
- Foster a just culture that encourages open reporting of EHS incidents and near misses.
You Will Need:
- Knowledge and experience of working in, and deploying people to, safety critical environments.
- Understanding of electrical safety and the substation environment.
- Knowledge and experience of working with MV Switchgear.
Nice to Haves
- Knowledge of the Siemens MV and LV Switchgear portfolio.
- Experience in a production environment.
- Experience of developing multidisciplinary teams, including workshop staff and apprentices OR experience of coaching or supervising colleagues.
- Ability to work cross-functionally and communicate effectively at all organisational levels.
What We Offer
- Hybrid Working: Flexible arrangements to support work-life balance.
- Pension: Generous scheme with employer contributions up to 10%.
- Time Off: 26 days’ annual leave plus bank holidays, with the option to buy or sell 5 more.
- Performance Bonus: Annual bonus linked to company performance.
We are fully committed to providing equal opportunities and building an inclusive work environment where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Head of Field Services and Workshop Operations employer: Siemens Mobility
Contact Detail:
Siemens Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Field Services and Workshop Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Siemens' focus on safety and continuous improvement, and be ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've developed teams or driven operational excellence in previous roles. This is key for a position like Head of Field Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Field Services and Workshop Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Field Services and Workshop Operations. Highlight your experience in managing operational resources and leading multidisciplinary teams, as these are key aspects of the job.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for safety and continuous improvement. Share specific examples of how you've driven operational excellence in previous roles, and don’t forget to mention your understanding of electrical safety and MV Switchgear.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to develop people and foster a just culture. We want to see how you’ve successfully coached or supervised teams in the past, especially in safety-critical environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Siemens Mobility
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical safety and MV Switchgear. Being able to discuss specific examples from your experience will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Showcase Your Leadership Skills
As a Head of Field Services and Workshop Operations, you'll need to demonstrate your ability to lead multidisciplinary teams. Prepare examples of how you've developed people, fostered a just culture, or driven continuous improvement in previous roles.
✨Understand the Business Strategy
Familiarise yourself with Siemens' strategic goals and how they align with the role. Be ready to discuss how you can contribute to the business strategy and advise on new portfolio implications based on your past experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in safety-critical environments. Think about past challenges you've faced and how you addressed them, particularly in resource planning and quality assurance. This will help you illustrate your proactive approach.