Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and coordinate service appointments in a dynamic environment.
- Company: Join Siemens Healthineers, a leader in healthcare technology.
- Benefits: Enjoy 26 days holiday, pension contributions, and flexible benefits.
- Other info: Flexible shifts and opportunities for volunteering and personal growth.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Customer service experience and multitasking abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Job ID: 505235
Date posted: 05-Mayo-2026
Company: Siemens Healthineers
Division: Customer Services
Operating Hours: Open Monday to Sunday, from 8:00 AM to 8:00 PM.
Shift Pattern:
- Week 1: Monday 9am-8pm, Tuesday 9am-8pm, Wednesday Off shift, Thursday Off Shift, Friday 9am-8pm, Saturday 8am-8pm, Sunday 8am-8pm.
- Week 2: Monday Off Shift, Tuesday Off Shift, Wednesday 9am-8pm, Thursday 9am-8pm, Friday Off Shift, Saturday Off Shift, Sunday Off Shift.
Location: Office-based role located in Camberley.
Flexibility: Team members may be required to show flexibility to meet operational needs, which could include working outside standard shifts.
Pay for Extended Hours: Any extended working hours are eligible for overtime or enhanced pay.
Your Role:
- Log all Service/Applications related calls on the appropriate Service Management System, checking contract and warranty status of the reported system and capturing all of the contact information and process checks.
- Forward all logged Service/Application calls to the respective Technical/Applications support teams.
- Coordinate Customer Service Engineer visits for reactive and proactive appointments.
- Act as a point of contact for the Siemens switchboard for general Healthcare customer-related enquiries, forwarding them to the appropriate areas of the business.
- Create and monitor spare part and test equipment orders as required by the Customer Service Engineer for planned visits and coordinate their delivery.
Qualifications:
- Experience dealing with customers over the phone and face to face.
- Skills in handling several tasks at the same time against tight deadlines.
- Experience working to deadlines in a pressured environment and working in a team.
- SAP experience (advantageous).
Benefits:
- 26 days' holiday with the option to buy an additional 10.
- Up to 10% employer pension contribution.
- Share and bonus scheme.
- Access to flexible benefits from private medical insurance to dental cover.
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme.
Equal Opportunity Employer: We welcome applications from individuals with disabilities.
Customer Care Representative (Pitman Shift) in Camberley employer: Siemens Mobility
Contact Detail:
Siemens Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Representative (Pitman Shift) in Camberley
✨Tip Number 1
Get to know the company! Research Siemens Healthineers and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky customer queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about wanting to join the Siemens Healthineers team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Care Representative (Pitman Shift) in Camberley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care Representative role. Highlight your experience with customer service and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t forget to mention your multitasking abilities and experience working under pressure. We love candidates who can juggle tasks and thrive in a fast-paced environment, so let us know how you've done this in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Siemens Mobility
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Care Representative. Familiarise yourself with the job description, especially the tasks like logging service calls and coordinating engineer visits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves dealing with customers over the phone and face-to-face, prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your ability to multitask and work under pressure, as these are key skills for this position.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as a difficult customer or a tight deadline. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving abilities effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.