Head of Operations, Legal, Compliance & Intellectual Property

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At Siemens Healthineers Diagnostics, we believe that behind every test tube, data point, and result is a person—a patient waiting for answers. Every day, healthcare professionals face mounting pressure: more patients to care for, more samples to process, and more decisions to make, often under intense time constraints. Our mission is rooted in closing that gap—between people and care, between uncertainty and clarity, and between diagnosis and action. We stand beside people in some of the most sensitive, vulnerable, and life‑defining moments they might ever face. Our work is devoted to enabling knowledge and fostering empowerment. While we cannot change the circumstances patients find themselves in, we can give them the most powerful resource available: knowledge.

Position Summary

As a key leader in developing and implementing the operational infrastructure for a stand‑alone global Legal, Compliance and Intellectual Property (LCIP) team, the Head of Operations, LCIP will serve as the operational architect and strategic enabler of the LCIP function, responsible for transforming how the department’s and its subfunctions’ services are delivered across a global, highly regulated in‑vitro diagnostics medical device company. Working closely with the LCIP leadership team, this full‑stack ownership role spans strategy, opportunity identification, solution design, deployment, governance and capability transfer, bringing core leadership to the selection, design and implementation of scalable operating models, technology platforms, data strategies and governance frameworks intended to improve efficiency, consistency and facilitate business success.

The position requires deep expertise in legal and compliance operations disciplines, particularly technology, business intelligence, information governance, knowledge management, and service delivery models, realizing value to the function and the company. The successful candidate will also have the rare opportunity to structure, recruit and lead a high‑performing Legal Operations team of suitable professionals, embedding advanced technologies, including AI, into core workflows while achieving compliance with applicable regulatory, privacy, and risk frameworks.

Essential Job Functions

• Design, implement, and continuously optimize the global LCIP operating models, including matter intake, triage (including visibility into workload and bottlenecks), prioritization, execution, and reporting frameworks suitable for executive leadership, Board of Directors and external authorities.
• Establish service delivery models incorporating SLAs, prioritization methodologies, escalation paths, and resource allocation aligned with business risk and value.
• Strategically shape and execute a comprehensive LCIP technology strategy, including CLM, matter management, eDiscovery, litigation reporting and legal hold administration, compliance platforms and analytics tools.
• Lead the identification, design and deployment of AI and automation solutions across LCIP workflows, including contracting, compliance monitoring and investigations.
• Help shape governance frameworks for AI and technology solutions, including validation, documentation, oversight, and alignment with regulatory and privacy obligations.
• Develop a robust business intelligence capability, including dashboards, KPIs and reporting mechanisms to track LCIP performance and cost.
• Design and implement information governance frameworks covering data classification, retention, privacy, privilege and regulatory compliance, with a view to defensibility and audit readiness.
• Build and maintain global knowledge management systems, including templates, playbooks, SOPs and precedent libraries, enabling consistency and scalability of LCIP outputs.
• Own and optimize contracting workflows, including standardization of templates, automation of processes and continuous improvement of cycle times and quality, in a global environment.
• Provide framework for efficient management of external counsel and LCIP department vendor relationships, including selection, spend.

Qualifications

• Advanced degree (e.g., MBA, data science, engineering adjacent, etc.) preferred.
• 5+ years of leadership experience in legal operations, compliance operations or similar function; understanding of contracting and how attorney‑client privilege works and technology systems implications.
• Experience in a global, highly regulated industry, preferably medical devices or healthcare.
• Demonstrated experience implementing legal technology, AI and automation solutions at scale.
• Strong familiarity with data governance, privacy and compliance frameworks.